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- Tasks: Lead the credit hire recoveries team and oversee financial performance.
- Company: Join a dynamic business that values performance and continuous improvement.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive team environment.
- Why this job: Make a real impact while shaping the future of recoveries in a fast-paced setting.
- Qualifications: Strong leadership experience in credit hire or insurance is essential.
- Other info: This role offers autonomy and the chance to drive meaningful change.
The predicted salary is between 36000 - 54000 £ per year.
Job Description
As the Recoveries Manager you'll lead the credit hire recoveries function. This is a hands-on, operational role where your leadership, communication skills, and focus on performance will make a tangible impact across the business. The role is full-time and ideally office-based, though there is some flexibility for remote working. Salary up to £45,000 PA The Role: As Recoveries Manager, you’ll be responsible for leading the credit hire recoveries team, overseeing financial performance, operational delivery, and client and insurer relationships. You’ll manage both in-house and remote colleagues, ensuring that recoveries are processed quickly, accurately, and with the highest standards of service. You’ll also support strategic improvements to claims processes and play a key role in how the wider function evolves. This is a practical, leadership-focused role with a strong people management element. Key Responsibilities: Team Leadership & People Development
- Lead and develop a team responsible for the recovery of credit hire invoices
- Provide day-to-day supervision and longer-term development support
- Carry out appraisals, training and coaching to improve team output and quality
- Support more complex matters with tailored advice and guidance
Continuous Improvement & Change
- Identify ways to improve recovery timelines, processes and systems
- Support wider claims change initiatives and operational transformation
- Help embed new tools and training to support long-term improvement
About You: You’ll be a confident team leader with a background in credit hire, insurance or claims management. You’ll understand the nuances of recovery and have the organisational skills to keep multiple priorities moving at once.We’re looking for someone who brings:
- Strong people management experience, ideally in a fast-paced environment
- Experience in recovering credit hire invoices and understanding of supporting case law
- Excellent attention to detail and reporting accuracy
- Clear, confident communication with internal and external stakeholders
- A proactive, solution-focused approach and a willingness to lead from the front
Why This Role? This is an opportunity to lead a well-established function while shaping the future of how recoveries are managed. You’ll be working with a supportive senior team, in a business where performance, autonomy, and continuous improvement are genuinely valued. If you’re ready to step into a role where your input will drive real outcomes, we’d love to hear from you. Contact Shelley Measures –
Credit Hire Recoveries Manager employer: Michelle Denny Recruitment
Contact Detail:
Michelle Denny Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Hire Recoveries Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in credit hire and insurance. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the credit hire and insurance sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the challenges they face, which can give you an edge in discussions during the interview.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams and improved processes in previous roles. Being able to articulate your leadership style and the impact of your initiatives will resonate well with us as we look for someone who can drive performance.
✨Tip Number 4
Showcase your communication skills by practising how you would explain complex recovery processes to both internal teams and external stakeholders. Clear communication is key in this role, so being able to convey your thoughts effectively will set you apart.
We think you need these skills to ace Credit Hire Recoveries Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit hire, insurance, or claims management. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've improved recovery processes or led teams in previous positions, and express your enthusiasm for the opportunity.
Highlight Relevant Skills: In your application, focus on key skills such as people management, attention to detail, and communication. Provide examples of how you've successfully managed multiple priorities and driven performance improvements in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Michelle Denny Recruitment
✨Showcase Your Leadership Skills
As a Recoveries Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to coaching and developing team members.
✨Understand the Credit Hire Landscape
Familiarise yourself with the nuances of credit hire and relevant case law. Being able to discuss these topics confidently will show your expertise and understanding of the industry, which is crucial for this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex recovery situations. Think of specific scenarios where you improved processes or resolved issues effectively, and be ready to share those experiences.
✨Communicate Clearly and Confidently
Since the role involves liaising with various stakeholders, practice clear and confident communication. Be prepared to articulate your thoughts on improving recovery timelines and processes, as well as how you would manage relationships with clients and insurers.
