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- Tasks: Handle motor claims from home, providing excellent customer service and problem-solving.
- Company: Join a cutting-edge Insurtech disrupting the claims industry with innovative technology.
- Benefits: Enjoy remote work, a top-notch Apple MacBook, and support for professional qualifications.
- Why this job: Be part of a friendly team with endless opportunities for growth and progression.
- Qualifications: Must have 3+ years in motor claims, with experience in damage losses and client interactions.
- Other info: This role is fully home-based, requiring self-motivation and strong organisational skills.
The predicted salary is between 30000 - 35000 £ per year.
Job Description
A true 'digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!This 'Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Motor Claims Handler to join the team. Candidates from either a Private Motor or Commercial Motor claims background will be considered, but it is essential that you have at least 3 years’ experience, including Damage losses. Just as importantly, you will have settled claims, either within an insurance company, or via delegated authority at a loss adjusting firm or Third-Party Administrator TPA.
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary of between £30K – £35K per annum (Negotiable, depending on experience), plus a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!Aston Charles – a personalised service from industry expertsGeneral Insurance and Financial Services RecruitmentFor more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Motor Claims Handler (100% Home-Based) employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler (100% Home-Based)
✨Tip Number 1
Familiarise yourself with the latest trends in the Insurtech industry. Understanding how technology is reshaping claims handling will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your experience with both Private and Commercial Motor claims. Be ready to discuss specific cases where you successfully managed damage losses, as this will demonstrate your expertise and problem-solving skills.
✨Tip Number 3
Prepare to showcase your communication skills. Since you'll be dealing with various stakeholders, think of examples where you've effectively built rapport or handled difficult conversations with empathy.
✨Tip Number 4
Emphasise your ability to work independently in a home-based environment. Share strategies you've used to stay organised and motivated, as this aligns perfectly with the company's expectations for self-driven employees.
We think you need these skills to ace Motor Claims Handler (100% Home-Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in motor claims handling. Emphasise your 3+ years of experience, particularly in damage losses, and any specific achievements that demonstrate your problem-solving skills and client service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Insurtech industry and your enthusiasm for the role. Mention how your background aligns with the company's innovative approach and your ability to work independently in a home-based environment.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent communication and rapport-building skills. Provide examples of how you've successfully managed difficult conversations and demonstrated empathy in previous roles.
Showcase Your Motivation: Since this is a home-based role, it's crucial to convey your self-motivation and organisational skills. Discuss how you manage your time effectively and stay productive while working remotely, ensuring the employer knows you can thrive in this setting.
How to prepare for a job interview at Aston Charles Ltd
✨Showcase Your Experience
Make sure to highlight your 3+ years of experience in handling motor claims. Be prepared to discuss specific cases where you successfully settled claims, focusing on your role and the outcomes achieved.
✨Demonstrate Problem-Solving Skills
Prepare examples that showcase your innovative approach to problem-solving. Discuss how you've tackled challenges in previous roles, especially those that required empathy and effective communication with clients.
✨Emphasise Your Self-Motivation
Since this is a home-based role, it's crucial to convey your ability to work independently. Share strategies you use to stay organised and motivated while managing tasks without direct supervision.
✨Build Rapport with Interviewers
Practice your communication skills by engaging in mock interviews. Focus on building rapport and demonstrating empathy, as you'll need to handle difficult conversations with various stakeholders in this role.
