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For Companies At a Glance
- Tasks: Manage customer projects and build relationships in a dynamic tech environment.
- Company: Akamai powers and protects online experiences for global clients.
- Benefits: Enjoy flexible working options, health benefits, and opportunities for personal growth.
- Why this job: Join a collaborative team that values innovation and diversity while making a real impact.
- Qualifications: 5 years of experience in IT, project management skills, and a relevant degree required.
- Other info: FlexBase allows 95% of employees to choose their work location.
The predicted salary is between 43200 - 72000 £ per year.
Do you relish the prospect of working on Industry leading cutting edge products and technology?
Would you like the opportunity to work in a high-impact role responsible for building customer loyalty?
Join our prestigious Professional Services team
Our Team provides managed services and proactive and reactive support to our global customers. We use tools, processes, and expertise to integrate and maintain Akamai Performance, Security, and Compute solutions. We solve problems collaboratively, innovate creatively, and strive for continuous improvement for our customers and team.
Become a trusted advisor
As a Technical Project Manager II, you\’ll be a trusted advisor, managing customers\’ end-to-end platform engagement. In a high-impact environment, you\’ll oversee projects, solve problems, and build close relationships with customers. Your focus will be on the North America Financial Services Vertical.
As a Technical Project Manager II, you will be responsible for:
- Advocating best practices for customers and teams during product implementation, and relaying customer feedback to Product.
- Acting as the primary customer contact and leading the integrated team to achieve successful customer outcomes.
- Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
- Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
- Communicating with internal, external stakeholders and partners to share information and deliverables
Do what you love
To be successful in this role you will:
- Have 5 years of relevant experience and a Bachelor\’s degree in Computer Science, or related field
- Demonstrate experience in a customer-facing role in the information technology industry
- Have experience in successfully managing and delivering technical customer projects
- Show understanding of network and web performance technologies including DNS, HTTP, Caching, Load Balancing
- Show basic understanding of security technologies including firewalls, DDoS
- Be familiar with Scripting, DevOps and Cloud Computing
- Demonstrate experience in project management and in managing multiple priorities
- Demonstrate ability to build trusting relationships with customers across various levels including Execs
Work in a way that works for you
FlexBase, Akamai\’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learnwhat makes Akamai a great place to work
| Connect with us on social and see what life at Akamai is like! |
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we\’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you\’ll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world\’s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
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Technical Project Manager II employer: Akamai Technologies GmbH
Contact Detail:
Akamai Technologies GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Project Manager II
✨Tip Number 1
Familiarise yourself with Akamai's products and services, especially in the Financial Services sector. Understanding their offerings will help you speak confidently about how you can contribute to customer success during interviews.
✨Tip Number 2
Network with current or former employees of Akamai on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed technical projects. Highlighting your problem-solving skills and ability to build relationships will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest trends in network and web performance technologies. Being knowledgeable about industry advancements will demonstrate your commitment to continuous improvement and innovation, aligning with Akamai's values.
We think you need these skills to ace Technical Project Manager II
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and customer-facing roles, particularly in the information technology sector. Emphasise your understanding of network and web performance technologies, as well as any experience with security technologies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to manage technical customer projects and build relationships with clients. Show how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Clearly list your skills related to scripting, DevOps, and cloud computing. Provide examples of how you've successfully managed multiple priorities and delivered projects on time, showcasing your problem-solving abilities and commitment to continuous improvement.
Showcase Your Soft Skills: As a Technical Project Manager II, building trusting relationships is key. Use your application to highlight your communication skills and ability to collaborate with diverse stakeholders. Share examples of how you've advocated for best practices and engaged customers effectively.
How to prepare for a job interview at Akamai Technologies GmbH
✨Understand the Role
Make sure you have a clear understanding of the Technical Project Manager II role. Familiarise yourself with the responsibilities, especially around customer engagement and project management in the financial services sector.
✨Showcase Your Experience
Prepare to discuss your relevant experience in managing technical projects. Highlight specific examples where you've successfully delivered projects and built relationships with customers, particularly in a customer-facing role.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of network and web performance technologies, as well as security technologies. Be ready to discuss how these relate to the role and how you can apply this knowledge to benefit the company and its customers.
✨Emphasise Collaboration Skills
Since the role involves working closely with various stakeholders, be prepared to talk about your collaborative approach. Share examples of how you've worked with teams to achieve successful outcomes and how you advocate for best practices.
