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For Companies At a Glance
- Tasks: Drive new business opportunities in eCommerce across the UK and Ireland.
- Company: Planet is a global leader in integrated technology and payments solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and a vibrant company culture.
- Why this job: Join a fast-paced tech environment and make a real impact on customer experiences.
- Qualifications: Proven business development experience; eCommerce knowledge is a plus.
- Other info: Fluent English required; additional languages are a bonus.
The predicted salary is between 43200 - 72000 £ per year.
About Planet:
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver excellent customer experiences by combining payments and software to drive loyalty, increase revenue, and save time.
Founded over 35 years ago with headquarters in London, we now have more than 2,500 employees across six continents, serving customers in over 120 markets.
Role Overview
This is a 100% new business sales role focused on building strong relationships with decision-makers in Retail, Hospitality, and F&B segments, particularly merchants with strong international footfall. The goal is to secure new customers for our core products and services (Gateway, Acquiring, DCC, Tax Free). The successful candidate will work closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM, and other teams to sell solutions and ensure high customer satisfaction.
What you will do
- Lead the review and segmentation of opportunities in Retail, Hospitality, and F&B sectors, and build commercial business cases to support investments.
- Develop an annual Sales Development plan and nurture a pipeline of opportunities.
- Achieve and exceed monthly, quarterly, and annual sales targets.
- Maximize revenue opportunities and ensure profitability.
- Manage customer relationships until handover to an Account Manager.
- Respond professionally and promptly to customer/partner queries.
- Collaborate with supporting departments to resolve issues satisfactorily.
- Complete sales documentation, including quotations, proposals, and tenders.
- Create and deliver new business presentations to customers.
- Keep CRM system updated with actions, customer, and opportunity information according to KPIs.
- Provide timely and accurate information to managers and internal departments.
- Contribute to the broader sales team by sharing ideas to achieve objectives.
- Promote the company professionally and effectively.
- Perform any additional duties deemed necessary by management to benefit the company and customers.
Who you are
- Proven experience in B2B new business sales, preferably within retail, hospitality, F&B merchant acquiring, or related industries.
- Experience selling to operations, IT, or finance stakeholders, with understanding of retail, hospitality, and F&B technology.
- Strong knowledge of current sales techniques and developing sales pipelines and plans.
- Track record of managing and delivering on new business targets.
- Knowledge of the UK retail, hospitality, and F&B industries or related IT solutions is advantageous.
- Familiarity with Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, and e-commerce dynamics is a plus.
- Understanding of card scheme pricing models and experience negotiating merchant acquiring agreements.
- Knowledge of card scheme rules affecting merchant acquiring services.
- Excellent interpersonal, networking, communication, and teamwork skills.
- Strong organizational, planning, and sales preparation skills.
- Proficiency with CRM systems (Salesforce or similar) and office tools (PowerPoint, Excel, Word, Outlook).
- Experience working within a complex international matrix organization.
In addition, you’ll be
- Passionate about sales, with a proven ability to drive sales in a fast-growing environment.
- Self-managed, resilient, driven, and professional.
- Reliable with strong interpersonal skills and integrity.
- Excellent communicator and team player.
- Effective at time management and meeting deadlines.
- Adaptable to working in a fast-paced, changing company environment.
- Capable of coordinating resources and departments to ensure effective communication and alignment.
Why Planet:
Planet is an equal opportunity employer that values diversity. Employment decisions are based on qualifications, merit, and business needs.
Join a dynamic, fast-paced technology company that delivers connected commerce. We encourage you to apply now.
We embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be provided to enable individuals to perform essential job functions.
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E-commerce Business Development Manager employer: Planet
Contact Detail:
Planet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Business Development Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the UK and Irish eCommerce markets. Understanding what’s currently driving consumer behaviour can help you tailor your approach when discussing potential business opportunities.
✨Tip Number 2
Network actively within the eCommerce and payments sectors. Attend industry events, webinars, or local meetups to connect with key players and decision-makers who could become valuable contacts for future partnerships.
✨Tip Number 3
Prepare to showcase your sales presentation skills. Practise delivering compelling pitches that highlight how your strategies can drive revenue growth and enhance customer experiences, as these are crucial aspects of the role.
✨Tip Number 4
Demonstrate your analytical thinking by being ready to discuss how you would assess market opportunities and performance data. This will show your potential employer that you can make informed decisions that align with their business goals.
We think you need these skills to ace E-commerce Business Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development and eCommerce. Use keywords from the job description to demonstrate that you meet the specific requirements of the E-commerce Business Development Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the eCommerce landscape in the UK and Ireland. Mention specific examples of how you've successfully generated leads or closed deals in previous roles, and express your enthusiasm for working with Planet.
Showcase Your Analytical Skills: In your application, emphasise your ability to analyse market opportunities and performance data. Provide examples of how you've used data to inform your strategies in past positions, as this is crucial for the role.
Highlight Communication Skills: Since strong verbal and written communication skills are essential for this position, include examples of successful presentations or negotiations you've conducted. This will help demonstrate your capability to engage with clients and stakeholders effectively.
How to prepare for a job interview at Planet
✨Research Planet Thoroughly
Before your interview, make sure to dive deep into Planet's mission, values, and recent developments in the eCommerce space. Understanding their integrated technology and payment solutions will help you tailor your responses and show genuine interest.
✨Prepare for Sales Scenarios
Since the role involves lead generation and sales negotiations, be ready to discuss specific strategies you've used in the past. Prepare examples of how you've successfully closed deals or formed strategic partnerships, as this will demonstrate your business development expertise.
✨Showcase Your Analytical Skills
Highlight your ability to analyse market opportunities and performance data. Be prepared to discuss how you've used data to inform your strategies in previous roles, as this aligns with the analytical thinking they value.
✨Emphasise Relationship Management
The role requires strong relationship management skills. Share examples of how you've built and maintained relationships with key stakeholders in your previous positions, showcasing your communication skills and ability to collaborate effectively.
