People Business Partner | UK

At Blank Street, we\’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we\’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We\’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Like the sound of this? Keep reading.

Start Something Extraordinary…

As our UK People Business Partner, you’ll work side by side with Blank Street leaders to help make this the best place to work for our teams. You’ll partner closely with our UK People Director, UK Operations Director, and Field Managers to drive strong engagement, build great people practices, and ensure we’ve got the right processes and compliance in place across our stores.

This role is all about striking the right balance between supporting our people and enabling the business to grow. You’ll help shape a people-first culture by designing scalable programs, spotting opportunities to improve how we work, and rolling out solutions that help us grow in the right way.

Blank Street is fast-paced, ambitious, and full of opportunity and we know that great people are at the heart of that. As our People Partner, you’ll help us navigate change, bring the right level of structure, and create an outstanding experience for every team member.

Simply put, you’ll play a key role in making Blank Street a great place to work for our baristas, our leaders, and everyone in between.

Our Values

• DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected.
• START SMALL: We don\’t wait for great things to happen – we take small steps that move us forward every day.
• MAKE SOMEONE\’S DAY: We live to create moments of joy.
• MOVE AS ONE: We build better when we build together because the best customer experiences takes a team.

What you’ll own:

• Serve as a trusted people partner for our Field across the UK
• Assist in developing and implementing People Team initiatives that focus on employee retention, engagement, development, recognition, compensation, and talent management.
• Proactively assess employee needs by leveraging people metrics. You’ll be counted on to gather people\’s data, provide insights, recommend appropriate solutions and assist in implementation to drive a better employee experience.
• Be the point of contact for employee relations cases. You’ll be responsible for managing and resolving complex employee relations issues that arise with necessary personnel.
• Partner with key functions to work on and support programs in areas of training, development, career mobility, and performance. You’ll collaborate on strategies and approaches to diagnose and enhance company effectiveness.
• Plan and facilitate company-wide events that promote employee engagement, company values, and gathering.
• Educate and partner with the team on critical employee journey touch points including but not limited to — compensation practices, performance management and calibration, promotions, onboarding and training, and off boarding.
• Partner with managers to develop and implement effective people policies and practices that support the growth and maintenance of a business.
• Provide general people expertise and best practices. The team will come to you as their first point of contact for all things people.
• Collaborate with the People Team to champion and accelerate a culture of excellence in which people feel inspired to deliver top business results.
• Lead core people processes across the field.

Who you are:

• It starts with a passion for people, but that\’s just the beginning. We\’re looking for all that and a little bit more magic
• Experience operating at a senior HR level with demonstrated success in meeting high standards in a high volume, fast-paced field-based environment – Hospitality or retail is highly preferred
• Direct experience in a people business partner/HRBP role
• Hands-on experience as an Operator is preferable
• Deep understanding of UK employee relations policies and practices
• A natural coaching style with the ability to interface and influence at multiple layers of the business
• A self-starter with a can-do, solution-oriented mindset and a positive outlook
• Someone who can see the bigger picture and isn\’t afraid to get stuck in to make the magic happen
• A love for the Blank Street brand and genuine excitement to be a part of the amazing journey we are on
• Equity package
• Private health and dental insurance
• 25 days of paid annual leave (on top of bank holidays), along with an additional pay day a year \’to start something extraordinary\’ and pursue a passion
• A salary sacrifice scheme to spend to cycle to work, bike subscriptions, and pension
• Access to 1Rebel off peak classes at the sites near our office, for free!
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ️
• Great culture with regular team events

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