At a Glance
- Tasks: Join us as a Senior Administrator, providing top-notch support and customer service.
- Company: London South East Colleges is a leading education provider transforming lives through learning.
- Benefits: Enjoy 27 days annual leave, excellent pension schemes, and access to onsite gym and discounts.
- Why this job: Be part of a dynamic team making a real difference in students' lives and communities.
- Qualifications: Strong self-motivation, flexibility, and the ability to work independently are essential.
- Other info: We embrace diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
About the role:
Please note we don\’t have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!
The Role:
TheSenior Team Administratorrole at London South East Colleges is a full-time position responsible for delivering exceptional customer service to both internal and external stakeholders, ensuring high levels of satisfaction and operational efficiency. The role involves providing comprehensive support for the operational activities of the Adult Community Learning (ACL), Employment & Innovation, and Distance Learning Provision.
The suitable candidate for this role should possess the following qualities and skills to work effectively under pressure, meet deadlines, and thrive in a dynamic and innovative team:
Skills and Experience:
- Strong self-motivation: The ability to work under pressure and meet deadlines is essential
- Ability to work unsupervised: The candidate should be able to use their initiative as necessary
- Flexibility: The role requires working flexibly to meet the needs of the College
- Commitment to continuous improvement: Embracing change and new developments within the department/organisation is crucial
About Us
The College
London South East Colleges (LSEC) is a leading further and higher education provider, with seven campuses across Bexley, Bromley, Greenwich, and Lambeth and c1000 staff. The College delivers a wide range of vocational courses, apprenticeships and degree programmes to over 13,000 students, designed to meet employer and industry needs.
Committed to transforming lives through the power of learning, the College plays a vital role in promoting social mobility, creating opportunities for learners of all backgrounds to achieve their potential. With state-of-the-art facilities and strong partnerships with employers and universities, the college equips students with the skills, confidence and opportunities needed for success in their careers and their lives.
As part of London & South East Education Group, the College is also the sponsor ofLondon South East Academies Trust . This growing and successful Multi-Academy Trust currently has a network of 13 mainstream, special and alternative provision schools across Bromley, Bexley, Surrey and Lambeth.
The Group has also recently launched a charity – the LASER Education Foundation. This organisation supports disadvantaged children and their families across the region, through a wide range of educational programmes and initiatives.
With a combined turnover of c£100m, the Group has ambitious growth plans. There has never been a better time to join this exciting organisation – and really make a different to people’s lives.
Benefits
Our benefits package includes annual leave of 27 days (excluding bank holidays) plus a further threedays over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering.
Excellent pension schemes are offered, including employer contributions (Teachers’ Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include:
- Access to our Employee Assistance Programme
- Free onsite parking
- Cycle to work/bike loan scheme
- Annual season ticket loan
- Access to the \’Discounts for Teachers\’ portal
- Free Wifi access in over 10,000 locations worldwide Eduroam
- Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments
Accreditations
As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion.
We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information.
Equal Opportunities
London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.
As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria.
If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at
In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an ‘Enhanced’ DBS (formerly CRB) check, along with a Children’s Barred List check if in regulated activity.Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College\’s DBS policy covers the recruitment of ex-offenders which is available upon request.
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Senior Administrator- ACL /Employment & Innovation employer: LSEC
Contact Detail:
LSEC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator- ACL /Employment & Innovation
✨Tip Number 1
Familiarise yourself with the core values and mission of London South East Colleges. Understanding their commitment to social mobility and educational excellence will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Demonstrate your ability to work under pressure by preparing examples from your past experiences. Think of specific situations where you successfully managed tight deadlines or handled multiple tasks simultaneously, as this is crucial for the Senior Administrator role.
✨Tip Number 3
Highlight your flexibility and adaptability in previous roles. Be ready to discuss how you've embraced change and contributed to continuous improvement initiatives, as these qualities are essential for thriving in a dynamic environment like LSEC.
✨Tip Number 4
Network with current or former employees of London South East Colleges. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when preparing for your interview.
We think you need these skills to ace Senior Administrator- ACL /Employment & Innovation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Administrator role. Emphasise your ability to work under pressure, meet deadlines, and your commitment to continuous improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to London South East Colleges. Mention specific examples of how you've demonstrated flexibility and initiative in previous roles.
Highlight Customer Service Skills: Since the role involves delivering exceptional customer service, provide examples in your application that demonstrate your experience in this area, particularly in supporting internal and external stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LSEC
✨Showcase Your Self-Motivation
Demonstrate your ability to work under pressure by sharing specific examples from your past experiences. Highlight situations where you successfully met tight deadlines or managed multiple tasks without supervision.
✨Emphasise Flexibility
Discuss your adaptability and willingness to embrace change. Provide examples of how you've adjusted to new processes or challenges in previous roles, showing that you're ready to meet the dynamic needs of the college.
✨Commit to Continuous Improvement
Express your commitment to personal and professional growth. Talk about any training or development initiatives you've undertaken and how they have positively impacted your work, aligning with the college's values.
✨Prepare for Customer Service Scenarios
Since the role involves delivering exceptional customer service, prepare for potential scenario-based questions. Think about how you would handle difficult situations with stakeholders and be ready to discuss your approach to ensuring satisfaction.