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- Tasks: Lead production management and optimise workflows for top global brands.
- Company: Join Twelve, a B-Corp certified company creating inspiring merchandise and packaging.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and collaboration.
- Why this job: Be part of a mission-driven team focused on innovation and social responsibility.
- Qualifications: 10+ years in production management; fluency in French is essential.
- Other info: This is a full-time director-level position based in EMEA.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Director of Production, EMEA (CPG, Manufacturing)
Join to apply for the Director of Production, EMEA (CPG, Manufacturing) role at Twelve
Director of Production, EMEA (CPG, Manufacturing)
Join to apply for the Director of Production, EMEA (CPG, Manufacturing) role at Twelve
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About Us
Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach to partnership and our commitment to social responsibility—proudly B-Corp certified and working exclusively with vetted and approved partners.
About Us
Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach to partnership and our commitment to social responsibility—proudly B-Corp certified and working exclusively with vetted and approved partners.
Position Summary
At Twelve, we take pride in delivering best-in-class product development and production solutions for leading global brands. As we continue to grow, we are seeking a strategic, process-driven Director, Production Management to serve as the right hand to the SVP, Production. This individual will drive operational excellence, optimize production workflows, and lead cross-functional initiatives that ensure seamless execution across our product categories.
This role requires a strong client mindset: the Director will serve as both an internal anchor and external voice of confidence, owning key production-related conversations with clients, providing updates, solutions, and insights that reinforce Twelve’s role as a trusted and strategic partner. The Director of Production will play a pivotal role in scaling operations, mitigating risks, and fostering strong vendor and client relationships while driving innovation and efficiency within our production team.
Key Responsibilities
Strategic Leadership & Operational Oversight
- Serve as a key strategic partner to the SVP, Production, supporting high-level decision-making and ensuring alignment with business objectives.
- Champion a solutions-oriented approach in all production-related client conversations, ensuring confidence, clarity, and trust are consistently upheld.
- Lead the continuous improvement of production processes, identifying opportunities for increased efficiency, cost savings, and risk mitigation.
- Oversee the end-to-end production lifecycle, ensuring seamless execution from product development through final delivery.
- Develop and implement best practices, policies, and SOPs to improve scalability and cross-functional collaboration.
- Analyze and assess production performance metrics, leveraging data to inform decision-making and improve efficiencies.
Production & Supply Chain Management
- Oversee domestic and global production operations, ensuring high standards of quality, compliance, and efficiency.
- Ensure smooth order fulfillment and processing, including PO/SO management, invoicing, inventory allocation, and client-portal processes.
- Maintain and update COGS in our ERP system to ensure accuracy of project margins.
- Analyze product margins to identify areas for improvement and cost-saving opportunities.
- Manage relationships with factories, suppliers, and logistics partners in China, the US, EMEA, and other key markets, ensuring timely execution and adherence to compliance standards.
- Negotiate pricing and contract terms with vendors to optimize costs while maintaining strong partnerships.
- Coordinate transportation and delivery of finished goods in collaboration with our Logistics Manager. Ensure proper shipping documentation (Packing List, Commercial Invoice) is collected and shared with nominated freight forwarders.
- Monitor supply chain risks and develop contingency plans to proactively address potential disruptions.
Client & Stakeholder Management
- Serve as a primary point of contact for production-related client communication—owning timelines, managing risks, and confidently navigating escalations with clarity and professionalism.
- Actively lead conversations with clients to communicate status updates, troubleshoot challenges, and manage expectations around production milestones.
- Work closely with Account Management, Development, and Compliance to ensure production execution aligns with client strategy, brand standards, and commercial goals.
- Help translate complex production updates into clear, actionable insights for internal and external stakeholders.
Team Leadership & Development
- Lead and mentor a high-performing production team, providing guidance, training, and professional development.
- Establish clear goals and KPIs for the production team, ensuring accountability and continuous improvement.
- Foster a culture of collaboration, problem-solving, and operational excellence within the production function.
Qualifications
- 10+ years of experience in production management, supply chain, or operations within a fast-paced, product-driven environment.
- Proven leadership experience, including managing teams and scaling operations.
- Strong knowledge of global supply chain logistics, compliance regulations (Prop 65, REACH), and QA/QC standards.
- Experience with EDI, ASN data flows, vendor compliance, and routing guide standards.
- Advanced problem-solving and analytical skills, with the ability to drive data-informed decision-making.
- Expertise in Microsoft Excel, PowerPoint, Google Suite, and project management tools; NetSuite and SPS Commerce experience strongly preferred.
- Exceptional organizational, communication, and negotiation skills, with the ability to build strong relationships across stakeholders.
- A strategic thinker who thrives in a dynamic, high-growth environment and can balance big-picture planning with day-to-day execution.
- Professional proficiency in French is required; fluency in both written and spoken French is essential for communicating with EMEA-based vendors and partners.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Marketing Services
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Director of Production, EMEA employer: Twelve
Contact Detail:
Twelve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Production, EMEA
✨Tip Number 1
Familiarise yourself with Twelve's unique end-to-end methodology and their commitment to social responsibility. Understanding their approach will help you align your experience and values with theirs during conversations.
✨Tip Number 2
Highlight your experience in managing global supply chains and production processes, especially in the CPG sector. Be ready to discuss specific examples of how you've optimised workflows and improved efficiency in past roles.
✨Tip Number 3
Prepare to demonstrate your leadership skills by sharing instances where you've successfully led teams through challenges. Emphasise your ability to mentor and develop talent within a high-performing environment.
✨Tip Number 4
Since professional proficiency in French is required, practice articulating your thoughts clearly in French, especially around production and supply chain topics. This will show your readiness to engage with EMEA-based partners effectively.
We think you need these skills to ace Director of Production, EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in production management, supply chain, and operations. Use specific examples that demonstrate your leadership skills and ability to drive operational excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your strategic thinking and problem-solving abilities align with Twelve's commitment to innovation and social responsibility.
Highlight Language Proficiency: Since professional proficiency in French is required, ensure you clearly state your language skills. Provide examples of how you've used your French language skills in a professional context, especially in relation to EMEA-based vendors.
Showcase Data-Driven Decision Making: Emphasise your experience with data analysis and how it has informed your decision-making in previous roles. Mention any specific tools or methodologies you have used to improve production efficiencies.
How to prepare for a job interview at Twelve
✨Understand the Company Culture
Before your interview, take some time to research Twelve's company culture and values. Being a B-Corp certified company, they value social responsibility and strong partnerships. Show that you align with these values and can contribute positively to their mission.
✨Prepare for Strategic Discussions
As a Director of Production, you'll need to demonstrate your strategic thinking skills. Be ready to discuss how you've driven operational excellence in previous roles, optimised workflows, and led cross-functional initiatives. Use specific examples to illustrate your impact.
✨Showcase Your Client Management Skills
This role requires a strong client mindset. Prepare to discuss how you've managed client relationships in the past, particularly in navigating challenges and providing solutions. Highlight your ability to communicate effectively and build trust with clients.
✨Demonstrate Your Leadership Experience
With over 10 years of experience required, be prepared to talk about your leadership style and how you've developed high-performing teams. Discuss specific instances where you've mentored team members and fostered a culture of collaboration and problem-solving.
