Head of Hospitality

Head of Hospitality

City of London Full-Time 44000 - 66000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily hospitality operations and ensure exceptional service at a prestigious London venue.
  • Company: Join Rhubarb Hospitality Collection, a dynamic leader in premium catering experiences.
  • Benefits: Enjoy a competitive salary, career development, and access to modern facilities.
  • Why this job: Be part of a high-profile role that shapes memorable workplace experiences and drives innovation.
  • Qualifications: Proven leadership in high-end catering and experience managing multiple corporate clients required.
  • Other info: Diversity is valued; applications from all backgrounds are welcomed.

The predicted salary is between 44000 - 66000 £ per year.

Oak View Group

Part of Oak View Group (OVG), Rhubarb Hospitality Collection aspires to establish itself as the unequivocal leader in the hospitality industry, elevating the benchmark for premium experiences at iconic venues across the globe.

About the Venue

22 Bishopsgate, one of London\’s most iconic workplace locations, in the heart of the city. The Market hub brings people together with artisanal coffee, diverse culinary options, vibrant bars, and dynamic event spaces all under one roof.

Role Purpose

Head of Hospitality

  • Location: 22 Bishopsgate, London
  • Salary: Up to £55,000 per annum + excellent benefits
  • Reporting to: the General Manager

Join Rhubarb Hospitality Collection, one of the UK’s most dynamic and innovative catering operators, as we continue to raise the bar at 22 Bishopsgate, a prestigious London workplace destination.

We’re seeking a confident, commercially savvy Head of Hospitality to lead our workplace hospitality and events operation. This high-profile leadership role oversees a division generating between £1.5 million and £2.0 million annually.

Key Responsibilities:

  • Lead daily hospitality operations across on-floor catering, workplace events, and modern amenity spaces, ensuring flawless execution and exceptional service.
  • Build and maintain strong client relationships across a multi-client portfolio, acting as the primary liaison.
  • Develop and implement innovative hospitality strategies aligned with client objectives, enhancing guest experience, and ensuring strong commercial performance.
  • Continuously improve service delivery through guest feedback, menu innovation, and evolving service models.
  • Foster a culture of high performance, accountability, and collaboration within operational and front-of-house teams.

Candidate Profile:

You may be a senior catering manager ready to advance or an experienced leader from a corporate venue or premium contract catering background. You should be polished, professional, and passionate about creating memorable workplace experiences.

Essential Requirements:

  • Proven leadership in B&I or high-end workplace catering
  • Strong experience managing multiple corporate clients
  • Familiarity with digital catering platforms and workplace hospitality technology
  • Excellent client-facing skills and commercial awareness
  • Experience managing high-volume operations with revenue responsibility

Benefits:

  • Competitive salary up to £55,000
  • Career development with tailored training and progression opportunities
  • Access to modern facilities and innovative technology
  • Responsibility for a substantial revenue-generating division
  • 24/7 Employee Assistance Programme

Our Inclusion Commitments

RHC values diversity. We believe it drives innovation, strengthens our team, and enhances our service. We welcome applications from all backgrounds and are committed to supporting all candidates throughout the process.

Employee Screening and Eligibility to Work

If successful, you will need to provide proof of your eligibility to work in the UK, in accordance with the \’Eligibility to Work in the UK\’ requirements.

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Head of Hospitality employer: Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality

At Rhubarb Hospitality Collection, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture at the prestigious 22 Bishopsgate in London. Our commitment to employee growth is reflected in tailored training programmes and career progression opportunities, while our competitive salary and comprehensive benefits package ensure that our team members feel valued and supported. Join us in creating exceptional experiences in a dynamic environment that celebrates diversity and innovation.
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Contact Detail:

Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Hospitality

✨Tip Number 1

Network with professionals in the hospitality industry, especially those who have experience in corporate venues or premium contract catering. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends.

✨Tip Number 2

Familiarise yourself with digital catering platforms and workplace hospitality technology. Understanding these tools will not only enhance your application but also demonstrate your commitment to modernising hospitality operations.

✨Tip Number 3

Prepare to discuss your experience managing high-volume operations and how you’ve successfully driven revenue in previous roles. Be ready to share specific examples that highlight your leadership skills and commercial awareness.

✨Tip Number 4

Research Rhubarb Hospitality Collection and their approach to creating memorable workplace experiences. Tailor your conversations during interviews to reflect your understanding of their values and how you can contribute to their mission at 22 Bishopsgate.

We think you need these skills to ace Head of Hospitality

Leadership Skills
Client Relationship Management
Commercial Awareness
Operational Management
Event Planning and Coordination
High-Volume Operations Management
Hospitality Strategy Development
Service Delivery Improvement
Team Collaboration
Digital Catering Platforms Familiarity
Menu Innovation
Guest Experience Enhancement
Accountability and Performance Culture
Excellent Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in high-end or corporate environments. Use specific examples that demonstrate your leadership skills and ability to manage multiple clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating memorable workplace experiences. Mention how your background aligns with the role's responsibilities and how you can contribute to the success of Rhubarb Hospitality Collection.

Highlight Relevant Skills: Emphasise your client-facing skills, commercial awareness, and familiarity with digital catering platforms. These are essential for the Head of Hospitality role, so make sure they stand out in your application.

Showcase Leadership Experience: Provide examples of your leadership experience in managing high-volume operations. Discuss how you've fostered a culture of high performance and collaboration within your teams, as this is crucial for the position.

How to prepare for a job interview at Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality

✨Research the Company and Venue

Before your interview, take the time to understand Rhubarb Hospitality Collection and its vision for 22 Bishopsgate. Familiarise yourself with their offerings, values, and recent developments in the hospitality industry. This knowledge will help you demonstrate your genuine interest and align your answers with their goals.

✨Showcase Your Leadership Experience

As a candidate for the Head of Hospitality role, it's crucial to highlight your leadership skills. Prepare specific examples of how you've successfully managed teams, improved service delivery, and built client relationships in previous roles. Use metrics to quantify your achievements, such as revenue growth or client satisfaction scores.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you've faced in high-volume operations and how you addressed them. Be ready to discuss how you would handle various situations, such as managing client expectations or responding to guest feedback.

✨Demonstrate Your Passion for Hospitality

Convey your enthusiasm for creating memorable experiences in the workplace. Share personal anecdotes or insights that reflect your passion for hospitality and how it drives your work. This will help you connect with the interviewers and show that you're not just looking for a job, but a role where you can make a meaningful impact.

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