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For Companies At a Glance
- Tasks: Lead a vibrant community pub, manage a new team, and drive exceptional customer service.
- Company: Join Robinsons, a family-run business with a rich heritage and a commitment to quality.
- Benefits: Enjoy bonuses, discounts, generous leave, pension schemes, and personal development opportunities.
- Why this job: Be part of a fresh reopening, where your ideas matter and you can make a real impact.
- Qualifications: Experience in management, strong P&L knowledge, and a passion for customer service are essential.
- Other info: This role offers autonomy and the chance to shape a new team in a refurbished pub.
The predicted salary is between 36000 - 60000 £ per year.
We\’re on the hunt for a creative, entrepreneurial General Manager to lead the team at the newest addition to our managed estate — The Wilbraham Arms in Alsager.
Set on the site of a former Cheshire farmhouse and named after a well-known local family, The Wilbraham Arms is a welcoming, family-friendly community pub. Following a full refurbishment to an exceptional standard, the site is set to reopen in the winter with a fresh new look and feel.
We’re looking to bring our General Manager on board now, ahead of the reopening. This will allow time for training in other Robinsons pubs, giving you the opportunity to fully immerse yourself in our values and culture. You\’ll then work closely with our recruitment team to hand-pick and build a brand-new team — ready to relaunch the pub and lead it to success.
The successful candidate will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
Applicants must have an eye for detail and be prepared to lead from the front. Good stock control and a proven record of having a tight grasp of the P&L in their previous roles is a must and driving wet and dry sales to develop year-on-year growth is vital.
Would you prefer to work within a family business where your voice is heard? Join the Robinsons family today – we’ve got lots to offer you…
Our Benefits package
- Annual bonus scheme – opportunity to earn up to £22k p/a based on performance vs financial and business KPIs.
- A 25% discount on food, drink, and accommodation through the employee discount card
- Exclusive discounts at over 800 retailers through our employee reward scheme
- 35 days paid annual leave and holiday pay.
- Access to the company pension scheme including life assurance cover.
- Access to Private Health Scheme for you and your family
- Ongoing personal development and career progression for you and your team
- Access to wellbeing and mental health management programmes
If you are looking for a career with a progressive company, taking on interesting and exciting challenges each day, then get in touch today.
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General Manager employer: Robinsons Brewery
Contact Detail:
Robinsons Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Robinsons brand and their values. Understanding their culture will not only help you during the interview but also show your genuine interest in becoming part of their family business.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams and driving sales. Be ready to share specific examples of how you've successfully led a team and improved customer service in past roles.
✨Tip Number 3
Think creatively about how you can contribute to the relaunch of The Wilbraham Arms. Come up with unique ideas for promotions or events that could attract customers and enhance their experience.
✨Tip Number 4
Network with current or former employees of Robinsons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a General Manager at The Wilbraham Arms. Tailor your application to highlight relevant experience in team management, customer service, and financial oversight.
Craft a Compelling CV: Your CV should reflect your leadership skills and experience in the hospitality industry. Emphasise your achievements in previous roles, particularly in driving sales and managing teams. Use clear, concise language and bullet points for easy reading.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your vision for The Wilbraham Arms. Mention specific ideas you have for enhancing customer experience and team development, showing that you are proactive and creative.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a General Manager role.
How to prepare for a job interview at Robinsons Brewery
✨Show Your Passion for Customer Service
As a General Manager, your passion for exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in team management and recruitment. Discuss how you plan to build and develop a new team at The Wilbraham Arms, showcasing your ability to lead from the front and inspire others.
✨Understand Financials and Stock Control
Since a tight grasp of P&L and stock control is essential, be ready to discuss your previous experiences managing budgets and driving sales growth. Prepare to explain how you would apply this knowledge to ensure the pub's success.
✨Embrace Creativity and Autonomy
The role requires a creative approach to running the business. Think of unique ideas you could implement to enhance the pub's atmosphere and offerings, and be ready to share these during the interview.
