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For Companies At a Glance
- Tasks: Support shop operations with admin tasks and enhance customer experience.
- Company: Join John Lewis & Partners, the UK's largest employee-owned business.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a culture that values kindness, respect, and personal growth.
- Qualifications: Good communication skills and computer literacy are essential; retail experience is a plus.
- Other info: Apply quickly as roles may close early due to high demand.
The predicted salary is between 21600 - 36000 £ per year.
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About The Role
As a Shop Support Partner you\’ll be providing the efficient administrative support that benefits the needs of the shop operation and ultimately, our customers. You\’ll work with your peers and leadership team to support the delivery of shop priorities and targets, focussing on productivity, working flexibly and driving efficiency through continuous improvement.
About The Role
As a Shop Support Partner you\’ll be providing the efficient administrative support that benefits the needs of the shop operation and ultimately, our customers. You\’ll work with your peers and leadership team to support the delivery of shop priorities and targets, focussing on productivity, working flexibly and driving efficiency through continuous improvement.Key Responsibilities – Coordinating and completing cash administration tasks. – Maintaining and building relationships with Partners, head offices and third parties. – Reviewing IT incidents or requests and ensuring the appropriate action is taken to maintain the smooth running of the shop operation. – Being a point of contact for internal and external visitors. – Scheduling branch cover and training for Partners. – Completing recruitment tasks for the shop including facilitating assessment centres and processing job offers. Essential skills/experience you\’ll need – Good communication and interpersonal skills. – Excellent planning skills with good attention to detail. – Good computer literacy skills with the ability to use multiple softwares. Desirable skills/experience you may have – Experience of working in a retail administrative or cash office environment is welcomed but not essential. We\’ll train you in all you need to know so that you can perform at your best, everyday.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Retail
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Shop Support Partner employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Support Partner
✨Tip Number 1
Familiarise yourself with John Lewis & Partners' values and culture. Understanding their commitment to customer service and employee ownership will help you align your responses during interviews and show that you're a good fit for the team.
✨Tip Number 2
Network with current or former employees of John Lewis & Partners. They can provide valuable insights into the role and the company, and may even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your organisational and communication skills in detail. As a Shop Support Partner, these skills are crucial, so think of specific examples from your past experiences that demonstrate your ability to manage tasks efficiently and work collaboratively.
✨Tip Number 4
Be ready to showcase your adaptability and problem-solving skills. The role involves handling various administrative tasks and IT incidents, so having examples of how you've successfully navigated challenges in previous roles will set you apart from other candidates.
We think you need these skills to ace Shop Support Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Shop Support Partner. Emphasise your communication, planning, and computer literacy skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background makes you a great fit for supporting shop operations and driving efficiency.
Highlight Relevant Experience: If you have experience in retail or administrative roles, be sure to detail this in your application. Even if it's not essential, it can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at John Lewis & Partners
✨Show Your Communication Skills
As a Shop Support Partner, you'll need to communicate effectively with various stakeholders. During the interview, demonstrate your interpersonal skills by engaging in active listening and responding thoughtfully to questions.
✨Highlight Your Attention to Detail
The role requires excellent planning skills and attention to detail. Be prepared to discuss specific examples from your past experiences where your meticulousness led to successful outcomes, especially in administrative tasks.
✨Familiarise Yourself with Retail Operations
Even if you don't have direct experience in retail administration, showing that you understand the basics of shop operations can set you apart. Research John Lewis & Partners and be ready to discuss how you can contribute to their goals.
✨Ask About Flexible Working Options
Since the company values work-life balance, it’s a good idea to ask about flexible working arrangements during your interview. This shows that you are proactive and care about maintaining a healthy balance between work and personal life.
