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- Tasks: Lead a team in handling high-value insurance claims and provide expert advice.
- Company: Join a dynamic firm specialising in commercial property insurance.
- Benefits: Enjoy a collaborative culture, professional development, and competitive compensation.
- Why this job: Make an impact in a vital role while developing your leadership skills.
- Qualifications: Proven experience in senior claims roles with strong communication and analytical skills.
- Other info: Opportunity to engage with industry experts and drive continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Responsibilities
Technical Oversight & Claims Handling
- Personally handle high-value and complex claims.
- Set and review reserves, approve settlements, and guide negotiation strategy
- Provide expert advice to underwriters and brokers on claim trends and exposures
Team Leadership & Development
- Manage, coach, and support a small team of claims professionals
- Conduct regular 1:1s, performance reviews, and case audits
- Foster a collaborative, solutions-focused culture
Stakeholder Engagement
- Liaise with internal departments including underwriting, legal, and compliance
- Engage with external experts, TPAs, surveyors, and solicitors
- Represent the claims function in internal and external meetings
Operational & Regulatory Oversight
- Monitor SLA performance and claims processes
- Ensure compliance with FCA and PRA standards
- Drive continuous improvement in claims systems and reporting
Background
Technical:
- Deep knowledge of UK commercial property Insurance.
- Knowledge of Proerty rights and liability (desirable)
- Strong understanding of insurance contracts, policy interpretation, and reserving strategy
Candidate Profile:
- Proven experience in a senior claims role (ideally within commercial property or liability)
- Comfortable leading a small team while remaining hands-on with technical work
- Excellent communicator with strong analytical and negotiation skills
Apply Now
Head of Insurance - MLM SEARCH employer: MLM Search
Contact Detail:
MLM Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Insurance - MLM SEARCH
✨Tip Number 1
Network with professionals in the insurance industry, especially those who have experience in commercial property claims. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experiences where you managed a team or led projects. Be prepared to share specific examples of how you fostered a collaborative environment and achieved results.
✨Tip Number 3
Familiarise yourself with the latest FCA and PRA regulations related to claims handling. Being knowledgeable about compliance will demonstrate your commitment to operational excellence and regulatory oversight.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement in claims processes. Think of specific strategies you've implemented in the past that enhanced efficiency or improved stakeholder engagement.
We think you need these skills to ace Head of Insurance - MLM SEARCH
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling high-value and complex claims, as well as your leadership skills. Use specific examples that demonstrate your technical knowledge of UK commercial property insurance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background aligns with the responsibilities outlined in the job description. Mention your experience in managing teams and your ability to foster a collaborative culture.
Highlight Relevant Skills: Emphasise your analytical and negotiation skills in both your CV and cover letter. Provide examples of how you've successfully engaged with stakeholders and improved claims processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a senior claims role.
How to prepare for a job interview at MLM Search
✨Showcase Your Technical Expertise
Make sure to highlight your deep knowledge of UK commercial property insurance during the interview. Be prepared to discuss specific claims you've handled, your approach to reserving strategy, and how you interpret insurance contracts.
✨Demonstrate Leadership Skills
Since the role involves managing a small team, share examples of how you've successfully led teams in the past. Discuss your coaching methods, how you conduct performance reviews, and how you foster a collaborative culture.
✨Engage with Stakeholders
Prepare to talk about your experience liaising with various stakeholders, including underwriters, legal teams, and external experts. Highlight any successful collaborations that improved claims handling or compliance.
✨Focus on Continuous Improvement
Discuss your approach to monitoring SLA performance and driving improvements in claims processes. Be ready to provide examples of how you've implemented changes that enhanced operational efficiency or compliance with FCA and PRA standards.
