Labor Relations Manager
Labor Relations Manager

Labor Relations Manager

Full-Time 70000 - 80000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage labor relations and support HR projects for Boston Public Schools transportation.
  • Company: Transdev is a global leader in mobility, operating across 19 countries with 32,000 employees.
  • Benefits: Enjoy a competitive salary, generous vacation, sick days, and comprehensive health benefits.
  • Why this job: Join a dynamic team making a real impact in transportation and employee relations.
  • Qualifications: Bachelor's degree required; JD preferred, with two years of relevant experience.
  • Other info: Flexible work schedules and opportunities for professional growth are available.

The predicted salary is between 70000 - 80000 £ per year.

Overview:

Transdev in Boston, MA is seeking a Labor Relations Manager for its Boston Public Schools transportation contract. The Labor Relations Manager provides support to the General Manager and Director of Human Resources on labor relations projects, priorities and issues. This role has responsibility for working jointly with Operations, Maintenance, Safety and Human Resources to help achieve objectives. Has a close working relationship with outside counsel to ensure consistency in language and interpretation of collective bargaining agreements.

Transdev is proud to offer:

  • Compensation package of $86,000 to $100,000 annually

Benefits include:

  • Vacation: minimum of two (2) weeks

  • Sick days: 5 days

  • Holidays: 12 days; 9 standard and 3 floating

  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

  • Manage labor relations program of the property jointly with the General Manager.

  • Research, compile, and prepare data for use in grievance hearings, arbitration proceedings, labor/management initiatives, collective bargaining negotiations, and MCAD/EEOC complaints.

  • Analyze collective bargaining agreements to develop interpretation of intent, spirit, and terms of contract to protect the best interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.

  • Manage the grievance process and provide comprehensive responses to complaints, grievances, and arbitrations that support the Company’s decision and comply with collective bargaining and regulatory guidelines.

  • Coordinate and schedule labor meetings, grievance and step hearings.

  • Attend grievance hearings, arbitrations, collective bargaining sessions and other labor meetings as needed.

  • Maintain updated grievance log and casefiles.Ensure compliance with grievance and arbitration deadlines and any corresponding action pursuant to the grievance.

  • Recommend Labor Relations practices, strategies, and objectives for the organization to the General Manager for the Boston Public Schools (BPS) property.

  • Track labor issues and follow-up to resolve items and concerns.

  • Handle and assist with union information requests.Act as a resource and liaison for labor-related inquires.

  • Develop and disseminate management reports, memos, letters, and other professional internal and external correspondence.

  • Submit standard monthly reports to the client.

  • Stay abreast of internal policies and procedures and regulations for accurate resolution of appeals, complaints, and grievances.

  • Understand legal requirements and governmental reporting regulations affecting HR/LR functions (e.g., Wage & Hour, FLSA, NLRA). Monitors & minimizes exposure of the company.

  • Maintain hard copy and digital library of collective bargaining agreements, Memorandum of Agreements, and wage rates.

  • Perform other administrative duties and special projects as assigned with special emphasis on Human Resources activities.

Qualifications:

  • Bachelor’s degree in human resources, law, or a related field.

  • Juris Doctor (JD) degree preferred.

  • Two (2) years of experience handling labor relations, human resources, legal, or business affairs issues in a unionized work environment.

  • Comprehensive knowledge of labor and organization theories, principles, practices and techniques.

  • Ability to understand sound negotiation and de-escalation principles.

  • Thorough knowledge of the basic laws, ordinances and regulations underlying the transit operation.

  • Ability to communicate with all levels of an organization in a clear, concise and professional manner in either verbal or written form.

  • Working knowledge of Microsoft Windows programs.

  • Possess analytical and problem-solving skills to research, coordinate efforts, interpret and apply policies, practices and guidelines.

  • Demonstrated good judgment and strong critical thinking skills.

  • Excellent interpersonal skills.

  • Ability to work proactively, independently and reliably under tight time frames in a fast-paced environment.

  • High level of organization, detail orientation and ability to time-manage across multiple deadlines.

  • Must be mature, flexible, intellectually alert and able to command the respect and confidence of union representatives.

  • Be self-motivated, quick-thinking, flexible, and able to juggle multiple and diverse responsibilities.

  • Must possess an active driver’s license for travel.

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.

  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

  • Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants:Please Click Here for CA Employee Privacy Policy.

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Job Type: Full Time

Req ID: 5620

Pay Group: ALA

Cost Center: 167

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

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Labor Relations Manager employer: Transdev

Transdev is an exceptional employer located in Boston, MA, offering a competitive compensation package and a comprehensive benefits plan that includes generous vacation time, holidays, and retirement options. The company fosters a collaborative work culture that prioritises employee growth and development, providing opportunities to engage with diverse teams and contribute to meaningful projects within the transportation sector.
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Contact Detail:

Transdev Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Labor Relations Manager

✨Tip Number 1

Familiarise yourself with the specific collective bargaining agreements relevant to the Boston Public Schools transportation contract. Understanding these agreements will not only help you in interviews but also demonstrate your commitment and knowledge about the role.

✨Tip Number 2

Network with professionals in the labour relations field, especially those who have experience in unionised environments. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully managed grievances or negotiations. Having concrete examples ready will showcase your problem-solving skills and ability to handle complex labour relations issues effectively.

✨Tip Number 4

Stay updated on current labour laws and regulations that affect the transportation sector. Being knowledgeable about recent changes will not only impress your interviewers but also show that you are proactive and well-informed about the industry.

We think you need these skills to ace Labor Relations Manager

Labour Relations Expertise
Collective Bargaining Knowledge
Grievance Management
Legal Compliance Understanding
Analytical Skills
Problem-Solving Skills
Strong Communication Skills
Negotiation Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Time Management
Ability to Work Independently
Familiarity with Employment Laws
Microsoft Office Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in labor relations, human resources, and any legal background. Use keywords from the job description to demonstrate that you meet the qualifications.

Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Labor Relations Manager position at Transdev. Mention specific experiences that align with the responsibilities listed in the job description, such as managing grievance processes or collective bargaining.

Showcase Relevant Skills: Emphasise your analytical and problem-solving skills, as well as your ability to communicate effectively. Provide examples of how you've successfully navigated labor relations issues in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Transdev

✨Know Your Labour Laws

Familiarise yourself with the key labour laws and regulations that affect the role. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your expertise in handling labour relations effectively.

✨Prepare for Scenario-Based Questions

Expect to be asked about specific situations you might encounter in the role, such as managing grievances or negotiating contracts. Prepare examples from your past experience that showcase your problem-solving skills and ability to handle complex labour issues.

✨Showcase Your Communication Skills

As a Labour Relations Manager, strong communication is crucial. Be ready to discuss how you would communicate with various stakeholders, including union representatives and management. Highlight any previous experiences where your communication skills made a significant impact.

✨Demonstrate Analytical Thinking

The role requires analysing collective bargaining agreements and grievance processes. Be prepared to discuss how you approach data analysis and decision-making. Providing examples of how you've used analytical skills in past roles can set you apart from other candidates.

Labor Relations Manager
Transdev
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