Reception Supervisor

Reception Supervisor

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front desk, manage meetings, and provide top-notch customer service.
  • Company: Join a prestigious global law firm known for excellence and professionalism.
  • Benefits: Enjoy a competitive salary, bonuses, gym membership, and private health insurance.
  • Why this job: Be the face of the firm, interact with VIPs, and thrive in a dynamic environment.
  • Qualifications: Previous reception or cabin crew experience, excellent communication, and admin skills required.
  • Other info: Full-time role with opportunities for growth in a fast-paced setting.

The predicted salary is between 36000 - 60000 Β£ per year.

Front of House Recruitment provided pay range

This range is provided by Front of House Recruitment. Your actual pay will be based on your skills and experience β€” talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Front of House Recruitment

Director at Front of House Recruitment & Front FM

London

Β£50k salary & bonus & benefits

Global Law Firm

Corporate Receptionist or Senior Receptionist – for an opportunity at large global Law Firm – Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration.

ESSENTIAL EXPERIENCE: Corporate Reception

Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management.

This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more.

Reception Duties:

  • Meeting and greeting in a warm, friendly manner to clients, staff and visitors
  • Utilising the meeting room calendar / meeting room software
  • Setting up conference calls
  • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times
  • Booking lunches, liaising with hospitality teams for drinks and lunches for guests
  • Keeping check on office supplies and ordering if necessary
  • General administration (photocopy, fax, scanning)
  • Booking Travel and Accommodation

Requirements:

  • Previous FOH/Reception or Cabin Crew experience
  • Wonderful communication and administration skills
  • Able to successfully communicate at the highest level
  • Ability to prioritise and have attention to detail
  • Ability to work in a fast paced and challenging environment
  • Excellent telephone manner, well presented and polite
  • A team player
  • Knowledge of MS Office

Search \”Receptionist Needed\” for more information on our jobs

CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE – Unfortunately we simply aren\’t able to take any calls unless the candidate has been asked to call us specifically. We simply don\’t have the personnel to assist with cold-calls.

  • We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative, Customer Service, and Other

  • Industries

    Law Practice, Administrative and Support Services, and Professional Services

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Reception Supervisor employer: Front of House Recruitment

As a Reception Supervisor at our prestigious global law firm in London, you will thrive in a dynamic and supportive work environment that values excellence and professionalism. We offer an attractive salary package, comprehensive benefits including gym membership and private health insurance, and ample opportunities for personal and professional growth, all while being part of a team that prides itself on delivering 5-star customer service to high-profile clients.
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Contact Detail:

Front of House Recruitment Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Reception Supervisor

✨Tip Number 1

Familiarise yourself with the specific duties of a Reception Supervisor in a corporate environment. Understanding the nuances of managing meeting room bookings and liaising with VIPs will help you stand out during interviews.

✨Tip Number 2

Highlight your experience in providing exceptional customer service, especially in high-pressure situations. Be prepared to share examples of how you've successfully managed difficult scenarios or exceeded client expectations.

✨Tip Number 3

Network with professionals in the legal and corporate sectors. Attend industry events or connect with individuals on LinkedIn who work in similar roles to gain insights and potentially get referrals.

✨Tip Number 4

Demonstrate your proficiency in MS Office and any relevant meeting room software. Being able to discuss your technical skills confidently can give you an edge over other candidates.

We think you need these skills to ace Reception Supervisor

Exceptional Communication Skills
Customer Service Excellence
Diary Management
Meeting Room Software Proficiency
Event Coordination
Attention to Detail
Team Leadership
Administrative Skills
Time Management
Ability to Work Under Pressure
Professional Telephone Manner
MS Office Proficiency
Problem-Solving Skills
Interpersonal Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in corporate reception or similar roles. Emphasise your 5* customer service skills and any experience with diary management or liaising with VIPs.

Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully managed front-of-house duties and provided excellent service in previous roles.

Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any other relevant software. Also, mention your ability to work in fast-paced environments and your experience in administration tasks.

Follow Application Instructions: Ensure you follow all application instructions carefully. If the job posting specifies not to cold-call, respect that request and focus on submitting your application through the designated channels.

How to prepare for a job interview at Front of House Recruitment

✨Showcase Your Customer Service Skills

As a Reception Supervisor, you'll be the face of the firm. Be prepared to discuss your previous experiences in providing exceptional customer service, especially in high-pressure environments. Share specific examples where you went above and beyond for clients or colleagues.

✨Demonstrate Your Organisational Abilities

This role requires excellent diary management and event coordination skills. Be ready to talk about how you prioritise tasks and manage multiple responsibilities simultaneously. Highlight any tools or software you’ve used to keep things organised.

✨Communicate Effectively

Given the need to liaise with VIPs and UHNW individuals, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions on how you handle difficult conversations or resolve conflicts.

✨Research the Firm

Understanding the culture and values of the law firm will help you align your answers with what they are looking for. Familiarise yourself with their recent achievements, values, and any notable cases. This knowledge will demonstrate your genuine interest in the position.

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