At a Glance
- Tasks: Support AWS cloud infrastructure and troubleshoot issues in a dynamic team environment.
- Company: Join Live Nation Entertainment, the world's largest live entertainment company, connecting fans to events.
- Benefits: Enjoy a hybrid work model, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Be part of a passionate team dedicated to enhancing live experiences for millions worldwide.
- Qualifications: Experience with AWS technologies and helpdesk support; AWS Cloud Practitioner certification preferred.
- Other info: Embrace diversity and inclusion in a supportive workplace that values your authentic self.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary:
JOB DESCRIPTION – (AWS ENGINEER)
Location: London (Hybrid)
Division: IT International (Live Nation Entertainment)
Contract Terms: Fixed Term Contract, 12months
THE TEAM
The IT Operations Team are primarily responsible for the design, administration and support of public (SaaS) and private (AWS) cloud infrastructure serving the corporate offices of Live Nation Entertainment (LNE) in the EMEA region.
Additional responsibilities: managing supporting security, networking & application platforms, performing business integrations, implementing corporate policies & standards, reporting metrics & compliance, and providing guidance & support to other teams across the region.
THE JOB
We have an exciting opportunity for an engineer to support our AWS cloud infrastructure, critical to the effective running of our businesses in the EMEA region.
The successful candidate will be working with our Development and Operations teams in the EMEA region, supporting the deployment and maintenance of business applications.
WHAT YOU WILL BE DOING
- Troubleshooting and resolving problems raised in our Zendesk support queue.
- Performing system and configuration updates.
- Observing company security standards across all of our technology platforms
- Following best practices, change control procedures and documentation requirements at all times.
- Engaging in any other support or project related work as required.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
- Experience with Amazon (AWS) cloud technologies, including Compute, Storage, Cloud Formation and Identity.
- AWS Cloud Practitioner certification with ambition to progress further through the AWS certification programme.
- Microsoft Server Operating Systems.
- Helpdesk or other support experience.
YOU (BEHAVIOURAL SKILLS/COMPETENCIES)
- Experience with our key technologies.
- Evidence of organization, documentation, problem solving and troubleshooting skills.
- Fluent in English.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world\’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world\’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you\’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It\’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid #J-18808-Ljbffr
AWS Engineer (12month FTC) employer: Live Nation Entertainment, Inc.
Contact Detail:
Live Nation Entertainment, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWS Engineer (12month FTC)
✨Tip Number 1
Familiarise yourself with AWS services, especially Compute, Storage, and Cloud Formation. Being able to discuss specific projects or experiences where you've used these technologies will show your practical knowledge during interviews.
✨Tip Number 2
Engage with the AWS community through forums or local meetups. Networking with other professionals can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by reviewing common troubleshooting scenarios related to AWS. Being ready to discuss how you would approach these issues can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for live entertainment and how it aligns with the company's mission. Sharing your passion during interviews can resonate well with the team and highlight your fit within their culture.
We think you need these skills to ace AWS Engineer (12month FTC)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the AWS Engineer position. Tailor your application to highlight your relevant experience with AWS cloud technologies and support roles.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Amazon AWS services, troubleshooting skills, and any helpdesk or support experience. Use specific examples to demonstrate how you've successfully resolved issues in previous roles.
Showcase Certifications: Mention your AWS Cloud Practitioner certification prominently in your application. If you have plans to pursue further AWS certifications, include that as well to show your ambition and commitment to professional development.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for live entertainment and aligns with the company's values of reliability, teamwork, integrity, and belonging. Make sure to express why you want to work at Live Nation Entertainment specifically.
How to prepare for a job interview at Live Nation Entertainment, Inc.
✨Showcase Your AWS Knowledge
Make sure to highlight your experience with AWS cloud technologies during the interview. Be prepared to discuss specific services you've worked with, such as Compute and Storage, and how you've applied them in real-world scenarios.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, come prepared with examples of past challenges you've faced in a support environment. Explain your thought process and the steps you took to resolve those issues.
✨Familiarise Yourself with Company Values
Understand the core values of Live Nation Entertainment, such as reliability and teamwork. Be ready to discuss how you embody these values in your work and how they align with your personal beliefs.
✨Prepare for Technical Questions
Expect technical questions related to AWS and Microsoft Server Operating Systems. Brush up on your knowledge and be ready to answer questions that test your understanding of best practices and security standards.