Department Manager [Fendi New Bond Street - Ladies RTW]
Department Manager [Fendi New Bond Street - Ladies RTW]

Department Manager [Fendi New Bond Street - Ladies RTW]

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop the Ladies RTW department, ensuring sales and customer satisfaction.
  • Company: Join Fendi, a luxury fashion brand known for its innovative designs and quality craftsmanship.
  • Benefits: Enjoy competitive pay, employee discounts, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team in a prestigious store, shaping customer experiences and driving sales.
  • Qualifications: 7 years in a supervisory role in fashion/luxury sales; Master's degree preferred.
  • Other info: Fluency in English required; additional languages are a plus.

The predicted salary is between 36000 - 60000 £ per year.

Department Manager (Fendi New Bond Street – Ladies RTW)

Reference:

Reference:

FEND04049

Job title:

Job title:

Department Manager (Fendi New Bond Street – Ladies RTW)

The Department Manager works close to the Store Manager to support the Store\’ organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team, and general day-by-day management.

Job responsibilities:

Main Responsibilities

  • Category Sales Management and Business Development
  • Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
  • Monitor and achieve category department performance with relevant KPIs;
  • Analyze the category business, propose and implement action plans to improve results;
  • Set category performance target for the team and individual with the Store Manager;
  • Be sensitive to competitors\’ trading activities and give feedback to Store Manager.
  • Client Management
  • Leverage all clienteling tools to achieve Department and Store business goals;
  • Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities;
  • Manage customer service quality, to meet customer expectations by offering excellent customer service standards;
  • Improve Mystery Shopper Results with action plans;
  • Implement appropriate CRM tools and develop loyal customer of particular product category;
  • Act as brand category ambassador to educate VIP and new Clients;
  • Operations and Visual Merchandising
  • Ensure that merchandize is properly managed, displayed, stored and maintained by team;
  • Maintain inventory accuracy and shrink rates within company standards;
  • Report to Stock Planning and Merchandising team when there is out of stock on best sellers.
  • Maintain the Visual Merchandising consistent with Company standards;
  • Align periodically visual merchandising and sales performance;
  • Make the best out of the display and proximity storage
  • Team Management and Development
  • Discuss individual performance every month and coach team members
  • Motivate the team so that they perform at their highest level to meet their individual and store objectives
  • Organize the team in an efficient manner according to business needs and delegate responsibility
  • Translate strategic and business goals into concrete and individual actions and objectives
  • Conduct category training to the team
  • Execute the in-store training routine set by the Store Manager

Profile:

  • 7 years\’ experience in a Supervisor role in Fashion/Luxury Sales with exposure to the relevant category
  • Master\’s Degree or equivalent is preferred
  • Manages his/ her image standards on a high level
  • Strong selling and communication skills are necessary
  • Excellent relationships skills, self-reliant
  • Confidence, organizational skills, professionalism
  • Client focus with great business acumen
  • Administration and financial skills
  • Computer skills and Retail management system knowledge
  • Goal oriented approach, multitasking
  • Fluency in English; a third language will be considered a plus

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Department Manager [Fendi New Bond Street - Ladies RTW] employer: Fendi Italia Srl

Fendi New Bond Street offers an exceptional work environment for the Department Manager role, where creativity and luxury retail converge. Employees benefit from a dynamic culture that prioritises professional growth, with opportunities for training and development in a prestigious location known for its high-end clientele. The company fosters a collaborative atmosphere, encouraging team members to excel while delivering outstanding customer experiences.
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Contact Detail:

Fendi Italia Srl Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Department Manager [Fendi New Bond Street - Ladies RTW]

✨Tip Number 1

Familiarise yourself with Fendi's brand values and product lines. Understanding the luxury market and how Fendi positions itself can help you demonstrate your passion and knowledge during interviews.

✨Tip Number 2

Network within the fashion industry, especially with professionals who have experience in luxury retail. Attend events or join online forums to connect with others who might provide insights or referrals.

✨Tip Number 3

Prepare to discuss specific KPIs you've managed in previous roles. Be ready to share examples of how you've improved sales or customer satisfaction, as this will showcase your ability to meet the expectations of a Department Manager.

✨Tip Number 4

Demonstrate your leadership skills by preparing examples of how you've motivated and developed teams in the past. Highlighting your coaching abilities will show that you're capable of managing and inspiring a team effectively.

We think you need these skills to ace Department Manager [Fendi New Bond Street - Ladies RTW]

Sales Management
Business Development
Customer Service Excellence
Clienteling Tools Proficiency
Visual Merchandising
Inventory Management
Team Leadership
Coaching and Mentoring
Performance Analysis
Strategic Planning
Communication Skills
Relationship Building
Organisational Skills
Financial Acumen
Retail Management Systems Knowledge
Multitasking Ability
Fluency in English
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fashion or luxury sales, particularly in supervisory roles. Emphasise your achievements in meeting KPIs and managing teams, as these are crucial for the Department Manager position.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and the role. Discuss how your background aligns with the responsibilities outlined in the job description, such as client management and visual merchandising.

Showcase Leadership Skills: Provide examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and develop team members, as well as your experience in conducting training sessions.

Demonstrate Business Acumen: Illustrate your understanding of business development and category management. Mention any specific strategies you've implemented in the past that improved sales performance or customer satisfaction.

How to prepare for a job interview at Fendi Italia Srl

✨Showcase Your Leadership Skills

As a Department Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching methods and how you’ve driven performance.

✨Understand the Brand and Market

Familiarise yourself with Fendi's brand values and current market trends in luxury fashion. Be ready to discuss how you can leverage this knowledge to enhance sales and customer experience in your department.

✨Prepare for KPI Discussions

Since the role involves meeting KPIs, be prepared to discuss how you've previously achieved or exceeded targets. Bring specific metrics or examples that highlight your success in sales management and business development.

✨Demonstrate Customer-Centric Thinking

Client management is key in this role. Think of ways you've improved customer service in previous positions and be ready to share these experiences. Highlight your approach to building relationships with clients and enhancing their shopping experience.

Department Manager [Fendi New Bond Street - Ladies RTW]
Fendi Italia Srl
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  • Department Manager [Fendi New Bond Street - Ladies RTW]

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-15

  • F

    Fendi Italia Srl

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