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- Tasks: Lead daily operations and manage a dynamic team at O2 Institute Birmingham.
- Company: Join Academy Music Group, the UK's top live music venue operator with a rich cultural legacy.
- Benefits: Enjoy flexible hours, generous vacation, healthcare, and access to free live events.
- Why this job: Be part of an inclusive culture that values creativity and collaboration in the live events industry.
- Qualifications: Experience in venue management and a passion for live entertainment are essential.
- Other info: Applications close on 14th July 2025; apply early!
The predicted salary is between 36000 - 60000 £ per year.
General Manager, O2 Institute Birmingham page is loaded
General Manager, O2 Institute Birmingham
Apply locations Birmingham, O2 Institute Birmingham, B5 time type Full time posted on Posted 6 Days Ago job requisition id JR-81703
Job Summary:
Venue: O2 Institute Birmingham
Company: Academy Music Group
Location: Birmingham
Reports to: Divisional manager
Working hours: Full-time
Role
The General Manager is a key role within the organisation, accountable for the wider team at O2 Institute Birmingham and management of the day-to-day business and operational functions. A dynamic manager will lead exceptional delivery within this high-volume venue in the heart of Birmingham. Passionate about the live events industry and highly motivated to maximise the events diary, you will generate commercial and creative opportunities for shows and events with established acts, emerging artists and club events.
Our team
The General Manager is the linchpin for the team at O2 Institute Birmingham, an established and thriving venue where our shows and events are as diverse as the individuals within it. The successful candidate will be drawn to managing, training and supporting an innovative team in a fast-paced live environment, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About you
- Successful background in the live entertainment industry or venue management
- Experience of working as a manager or an operational role within a high-volume venue
- Proven track record in managing live performances and club events
- Knowledge of health and safety regulations and licensing
- Excellent communication and diplomacy skills
- Management experience of a large team
- Proficient in Microsoft Office packages
- Understanding of booking and promotions of live events
- Excellent control of operating costs and budgeting
- Self-motivated and results driven
What we need
- Personal licence holder
- First-class client and customer service
- Demonstrable leadership and motivation of others
- Passionate and enthusiastic for the live events and club industry
- Flexibility to work irregular hours (weekends/evenings/public holidays)
- Willingness to build positive working relationships
- A proactive leader in problem-solving who can negotiate solutions
- Strong awareness of P&L
- A dynamic, forward-thinking manager to deliver exceptional service
- Commercial ability to drive the business forward
What you’ll be doing
- Meet Company business objectives and manage operations
- Maximise the events diary
- Act as the first point of contact for all contracted events
- Maintain and develop client relationships
- Implement efficient business strategies as directed by the Company
- Duty manage events and programming to the highest quality
- Generate new business opportunities for commercial success and profitability
- Meet or exceed annual budgets
- Ensure all paperwork and reporting is completed and professionally retained
- Management and accountability for forecasting and budgeting
- Oversee all licencing administration, risk assessment and due diligence
- Adhere to all existing and new health and safety legislation
- Periodic testing and certification of venue equipment
- Control all operating costs in line with set targets
- Manage expenditure for all venue departments
- Ensure the venue is maintained to the highest standards
- Direct building maintenance issues so that urgent repairs are carried out in a timely manner
- Lead on compliance for all Company working practices
- Uphold and enforce the relevant terms of the entertainment licence and changes to the law
- Work collaboratively with the venue team, local authority and Company head office
- Support all training requirements and annual appraisals for full-time employees
- Increase employee productivity
- To publicly represent the venue and Company in a professional manner
Equal opportunities
We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Our company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Monday 14th July 2025. We reserve the right to close applications at any time so encourage early application where possible.
#AMG
#LI-SL1
About Us
Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
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General Manager, O2 Institute Birmingham employer: Live Nation
Contact Detail:
Live Nation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, O2 Institute Birmingham
✨Tip Number 1
Familiarise yourself with the O2 Institute Birmingham and its events. Attend shows and engage with staff to understand the venue's culture and operations. This will not only give you insights into the role but also demonstrate your genuine interest during interviews.
✨Tip Number 2
Network within the live events industry. Connect with professionals on platforms like LinkedIn, attend industry events, and join relevant groups. Building relationships can lead to valuable referrals and insider information about the General Manager position.
✨Tip Number 3
Showcase your leadership skills by volunteering for management roles in local events or community projects. This hands-on experience will enhance your resume and provide concrete examples of your ability to lead a team in a fast-paced environment.
✨Tip Number 4
Stay updated on industry trends and challenges in the live entertainment sector. Being knowledgeable about current issues will allow you to speak confidently about how you can contribute to the O2 Institute Birmingham's success during interviews.
We think you need these skills to ace General Manager, O2 Institute Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in venue management and the live entertainment industry. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage high-volume venues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for live events and your understanding of the role. Mention specific experiences that align with the job description, such as managing events or leading teams in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline your knowledge of health and safety regulations, budgeting, and client relationship management. Use examples to illustrate how you've successfully applied these skills in previous roles.
Showcase Your Leadership Style: Discuss your approach to team management and training in your application. Provide examples of how you've motivated teams and fostered an inclusive culture in past positions, as this is crucial for the General Manager role.
How to prepare for a job interview at Live Nation
✨Show Your Passion for Live Events
Make sure to express your enthusiasm for the live events industry during the interview. Share specific experiences that highlight your passion and how it drives your work, as this role requires a genuine love for live performances.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Discuss your approach to motivating and training staff, as well as how you handle challenges within a team setting.
✨Know Your Numbers
Familiarise yourself with key financial metrics relevant to venue management, such as P&L statements and budgeting. Be ready to discuss how you've previously managed operating costs and maximised profitability in past roles.
✨Understand Health and Safety Regulations
Brush up on health and safety regulations related to live events. Be prepared to discuss how you ensure compliance and maintain a safe environment for both staff and attendees, as this is crucial for the role.
