At a Glance
- Tasks: Lead and manage food & beverage operations, ensuring exceptional guest experiences.
- Company: Join Doubletree by Hilton St Anne's Manor, a stunning hotel in beautiful woodland.
- Benefits: Enjoy competitive pay, 50% discounts, gym access, and 28 days holiday.
- Why this job: Be part of a vibrant team, develop your leadership skills, and create unforgettable memories for guests.
- Qualifications: Experience in a similar role within a branded hotel is essential.
- Other info: Opportunity to work in a supportive environment focused on excellence.
The predicted salary is between 28800 - 42000 £ per year.
We are set in 24 acres of beautiful woodland, Doubletree by Hilton St Anne's Manor, Wokingham is a stunning property that is close to the M3 and M4.
Warm and Welcoming Atmosphere:170 bedrooms, 8 meeting rooms, a vibrant restaurant and bar, and versatile conference and banqueting spaces for up to 200 guests all designed to create unforgettable memories for every guest.
What we're looking for:
We are recruiting for an experienced operator to join our team as our Events, Food and Beverage Operations Manager. The successful candidate will be ideally working in a similar position now within a branded hotel establishment. You will be a natural leader with the skillset to coach, develop and lead your team successfully.
Day in the life of:
In this pivotal role, each day begins with a strategic mindset and a keen eye for detail. Reporting directly to the hotel's Operations Manager, you will be a linchpin in our senior leadership team. Mornings often involve comprehensive planning, setting the tone for the day's events and dining experiences. Collaborating with various departments and overseeing operations, you ensure seamless coordination, from events to F&B services. Guest interactions and ensuring their satisfaction are at the heart of your day, reflecting our commitment to exceptional service. You'll dive into financial analysis, team development, and the continuous quest for improvement, crafting a symphony of excellence within our hotel.
Example key responsibilities:
- A hands-on operator who is present at key times ensuring the smooth operation across the hotels F&B outlets.
- Responsible for the successful delivery of F&B skills training. As well as ensuring brand, internal, development, and compliance training is completed within the team.
- Defining and maintaining standard operating procedures within the F&B operation.
- Focusing on controlling costs across the F&B operation such as payroll, ordering, wastage, stock control, etc.
- Continual coaching and mentorship of the F&B operations team. As well as line management for supervisory and management team members.
- Maximising all revenue possibilities. Cultivating a culture of confident upselling and cross selling within the team.
- Champion of the brand across the food and beverage function.
What you'll get in return:
Whats on offer:
- Competitive package with service charge as an additional monthly extra
- You get 50% discounts on food and beverage across the M&T group
- You also benefit from Employee Discounts with M&T Hotels and Hilton Hotels worldwide
- Meals on duty
- Pension scheme
- Theres also an employee referral reward scheme
- You get free use of our gym and leisure facilities
- There is 28 days holiday per annum
- Free parking
This hotel is managed by M&T who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
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Food & Beverage Operations Manager employer: DoubleTree by Hilton
Contact Detail:
DoubleTree by Hilton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operations Manager
✨Tip Number 1
Familiarize yourself with the Doubletree by Hilton brand and its values. Understanding their commitment to exceptional service will help you align your experience and leadership style with what they are looking for in a candidate.
✨Tip Number 2
Highlight your experience in managing food and beverage operations within a branded hotel. Be ready to discuss specific examples of how you've successfully led teams, improved service quality, and maximized revenue in previous roles.
✨Tip Number 3
Prepare to demonstrate your strategic mindset and attention to detail. Think of scenarios where you effectively planned events or dining experiences, showcasing your ability to coordinate across departments and ensure guest satisfaction.
✨Tip Number 4
Showcase your coaching and mentorship skills. Be ready to share how you've developed your team members in the past, focusing on training, compliance, and fostering a culture of upselling and cross-selling.
We think you need these skills to ace Food & Beverage Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Food & Beverage Operations Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in food and beverage operations, team leadership, and financial management. Use specific examples that demonstrate your ability to lead a team and improve service quality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention specific achievements in previous roles that relate to the responsibilities outlined in the job description.
Highlight Your Leadership Skills: In both your CV and cover letter, emphasize your experience in coaching and developing teams. Provide examples of how you've successfully led teams in a similar environment, focusing on your ability to drive performance and enhance guest satisfaction.
How to prepare for a job interview at DoubleTree by Hilton
✨Showcase Your Leadership Skills
As a candidate for the Events, Food and Beverage Operations Manager position, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully coached and developed your team in previous roles, highlighting any challenges you overcame.
✨Understand the Brand's Values
Familiarize yourself with the brand values of Doubletree by Hilton and M&T Hotels. During the interview, express how your personal values align with theirs and how you can contribute to maintaining their commitment to exceptional service.
✨Prepare for Financial Discussions
Since financial analysis is a key part of this role, be ready to discuss your experience with budgeting, cost control, and revenue maximization. Bring examples of how you've successfully managed costs in past positions, particularly in F&B operations.
✨Emphasize Guest Satisfaction
Highlight your commitment to guest satisfaction during the interview. Share stories that illustrate how you've gone above and beyond to ensure a positive experience for guests, as this aligns with the hotel's focus on creating unforgettable memories.