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For Companies At a Glance
- Tasks: Supervise the store, assist customers, and support team members in delivering a great shopping experience.
- Company: Join a vibrant retail brand focused on quality and customer satisfaction in Belfast.
- Benefits: Enjoy free clothing, 70% staff discount, up to 34 days holiday, and wellness support.
- Why this job: Kickstart your career with key responsibilities and a supportive environment that values your growth.
- Qualifications: Excellent communication skills and some retail experience preferred; passion for customer service is essential.
- Other info: Immediate openings available; apply now to shape your future with us!
We are looking for a Supervisor to join us in our Belfast store on an 16 hour contract. This is a great opportunity for someone looking to take their first step into key holding and line management responsibilities.
As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or the Manager in the commercial aspects of running a successful store or concession.
What you\’ll do
- Greet, assist, and sell with the aim of building multiple sales and championing our high-quality premium products
- Work in partnership with the instore team to deliver an inspirational picture of the TFG vision
- Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged
- Assist in all tasks to ensure the smooth of the store whilst promoting our brand and products and position us as a dependable shopping destination
Who you\’ll be
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Ideally experienced in a retail environment and demonstrate your ability to build that relationship with the customer to understand her needs and provide the fantastic outfit she is looking for.
What\’s in it for you?
Its not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service – 24/7
- Plus much more!
We are actively recruiting now so dont wait, hit the apply button and lets talk about your future!
Retail Supervisor in Belfast employer: Phase Eight
Contact Detail:
Phase Eight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Belfast
✨Tip Number 1
Familiarise yourself with the brand's products and values. Understanding what makes their offerings unique will help you engage with customers more effectively and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Practice your customer service skills. Since the role involves direct interaction with customers, consider role-playing scenarios where you assist customers in finding outfits. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Network with current employees or others in the retail industry. They can provide insights into the company culture and expectations, which can be invaluable when you’re trying to stand out as a candidate.
✨Tip Number 4
Showcase your leadership potential. Even if you haven't held a supervisory role before, think of examples from your past experiences where you've taken initiative or led a team, as this will demonstrate your readiness for the responsibilities of a Supervisor.
We think you need these skills to ace Retail Supervisor in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and any previous supervisory roles. Emphasise your customer service skills and ability to engage with customers, as these are key for the Retail Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the brand. Mention specific examples of how you've successfully assisted customers in the past and how you can contribute to the store's success.
Highlight Key Skills: In your application, focus on your communication skills and ability to work in a team. Provide examples of how you've built relationships with customers and supported colleagues in a retail environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a supervisory role.
How to prepare for a job interview at Phase Eight
✨Show Your Passion for Customer Service
As a Retail Supervisor, you'll be the face of the brand. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Leadership Skills
Even if you haven't held a supervisory role before, highlight any experiences where you've taken the lead or supported others. Discuss how you can motivate and guide the Style Advisors to enhance their skills and knowledge.
✨Understand the Brand and Its Vision
Research the company and its values thoroughly. Be prepared to discuss how you align with their vision and how you can contribute to creating an inspirational shopping experience that reflects their brand ethos.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific scenarios in the store, such as dealing with difficult customers or managing team dynamics. Think of examples from your past experiences that showcase your problem-solving abilities and customer engagement skills.
