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- Tasks: Join the Service Delivery Team to support customers and assist with sales operations.
- Company: A global company based near Marlow, dedicated to exceptional customer service.
- Benefits: Enjoy hybrid working, bonuses up to £4200, and great career development opportunities.
- Why this job: This role offers a dynamic environment with room for growth and impactful work.
- Qualifications: 2 years in customer service or sales support; strong communication and organisational skills required.
- Other info: Diversity and inclusion are key values; all backgrounds are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a global company near Marlow, is looking for a Service Delivery Executive to join them. The Service Delivery Team is responsible for customer service, sales support, event organisation and administration and generally assists the sales team with any operational duties.
The right candidate will provide exceptional service to new and existing clients whilst being committed, flexible and motivated. This role is challenging, varied and rewarding and comes with career development.
The company are looking for someone they can develop in the future and take on more responsibility and they also offer up to £4200 in bonuses per year and great benefits.
Hybrid role – 2 days in the office and 3 from home, although this may be the other way around whilst training.
Key Responsibilities
* Processing customer bookings and payments
* Liaising with clients on course updates
* Providing an after sales support for clients
* Dealing with customer feedback and complaints
* Assisting with the planning, organisation, management of events
* Booking facilitators travel and accommodation
* Ensuring all training materials are couriered on time
* Help out with adhoc administration
Key Skills
* At least 2 years in a customer service or sales support position
* Proficient written and verbal communication skills
* Excellent organisational skills and attention to detail with the ability to multitask and prioritise a busy workload
* Experience with Microsoft Office products Outlook, Word and Excel
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Service Delivery Executive in Marlow, Buckinghamshire employer: Bucks & Berks Recruitment PLC
Contact Detail:
Bucks & Berks Recruitment PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Executive in Marlow, Buckinghamshire
✨Tip Number 1
Familiarise yourself with the company’s values and mission. Understanding what they stand for will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've handled customer feedback or complaints effectively, as this role heavily relies on those skills.
✨Tip Number 3
Demonstrate your organisational skills by discussing how you manage multiple tasks. You could mention tools or methods you use to stay organised, which is crucial for the varied responsibilities of this position.
✨Tip Number 4
Prepare questions about career development opportunities within the company. This shows your ambition and willingness to grow, which aligns with their desire to develop candidates for future responsibilities.
We think you need these skills to ace Service Delivery Executive in Marlow, Buckinghamshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service or sales support, as this is crucial for the Service Delivery Executive role. Use specific examples to demonstrate your skills in communication, organisation, and multitasking.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying and how your background aligns with the responsibilities of the role. Mention your commitment to providing exceptional service and your flexibility in adapting to various tasks.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office products, particularly Outlook, Word, and Excel. Provide examples of how you've used these tools effectively in previous roles.
Showcase Career Development Interest: Express your enthusiasm for career development in your application. Mention your willingness to take on more responsibilities and how you see yourself growing within the company.
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to discuss your previous experiences in this area. Share specific examples of how you've handled customer complaints or provided exceptional service, as this will demonstrate your capability to excel in the position.
✨Demonstrate Organisational Skills
The job requires excellent organisational skills and the ability to multitask. During the interview, highlight instances where you successfully managed multiple tasks or projects simultaneously. This will show that you can handle the varied responsibilities of the role.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is essential, make sure you're comfortable discussing your experience with Outlook, Word, and Excel. You might even want to mention any specific projects where you used these tools effectively, as it will reinforce your technical skills.
✨Express Your Motivation for Growth
The company is looking for someone they can develop in the future. Be sure to express your enthusiasm for career development and your willingness to take on more responsibilities. Discuss your long-term goals and how they align with the company's vision, which will show your commitment to growth.
