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For Companies At a Glance
- Tasks: Support customers with complex needs to live independently and create personalised support plans.
- Company: Join a top ten Great Place to Work in the UK, dedicated to making a difference.
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 high street discounts.
- Why this job: Make a real impact on customers' lives while working in a supportive and fun team environment.
- Qualifications: Experience in creating support plans and coordinating teams is essential; must have a vehicle for work.
- Other info: Flexible working hours and a commitment to diversity and inclusion make this a great workplace.
Lead Support Worker
Hexham, Northumberland
Permanent, part time (22.5 hpw) across 3 days
Pay £13.21 per hour (£25,838 per annum [pro rata]) and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customers life for the better? As our Lead Support Worker, youll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. Youll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Coordinator)
- Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
- Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups. Theres no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
- Experience of coordinating and assessing customer referrals.
- The ability to workon your own initiative, remaincalm under pressure and havea resilient approach
- To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review
Our team
Youll join Lisaand our Hallbank House team, were super passionate about what we do! Were really proud of recently achieving gold in our customer promise assessment. Were a supportive bunch and like to regularly hold group engagement activities and love a good BBQ!
Job details
- Where were flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- Working on a two-week rolling rota
- Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
- Youll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
Whats in it for you?
- 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more about ourbenefits on our website.
Find out more
Click APPLY NOW to see ourSupport Coordinator Job Description, find out aboutus and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.
Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at
Lead Support Worker in Hexham employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Support Worker in Hexham
✨Tip Number 1
Familiarise yourself with the specific needs of the customers you'll be supporting. Research common challenges faced by individuals with complex needs and think about how you can address these in your role as a Lead Support Worker.
✨Tip Number 2
Network with current or former employees of Home Group to gain insights into the company culture and expectations for the Lead Support Worker role. This can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience with creating person-centred support plans. Think of specific examples where you've successfully supported individuals in achieving their goals, as this will demonstrate your capability in the role.
✨Tip Number 4
Show your passion for empowering others by sharing personal stories or experiences that highlight your commitment to making a difference in people's lives. This will resonate well with the values of Home Group.
We think you need these skills to ace Lead Support Worker in Hexham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Lead Support Worker position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in creating person-centred support plans and coordinating teams. Use bullet points for clarity and focus on achievements that demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting customers with complex needs. Provide specific examples of how you've made a difference in previous roles and how you can contribute to the team at Home Group.
Highlight Relevant Skills: Emphasise your ability to work independently, remain calm under pressure, and your experience with technology for support planning. Mention any relevant qualifications or training that would benefit your application.
How to prepare for a job interview at Home Group Limited
✨Show Your Passion for Support Work
Make sure to express your genuine passion for helping others during the interview. Share specific examples of how you've made a difference in someone's life, as this role is all about empowering customers to live independently.
✨Demonstrate Your Experience with Person-Centred Planning
Be prepared to discuss your experience in creating person-centred support plans. Highlight any relevant situations where you coordinated with colleagues to implement these plans effectively, showcasing your teamwork and leadership skills.
✨Emphasise Your Resilience and Initiative
The role requires someone who can remain calm under pressure and work independently. Share examples from your past experiences where you successfully managed challenging situations or took the initiative to solve problems.
✨Familiarise Yourself with Technology
Since the job involves using technology for support planning and collaboration, mention any relevant tech skills you have. If you’ve used specific software or tools in previous roles, be sure to bring that up to demonstrate your capability.
