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For Companies At a Glance
- Tasks: Handle accounts for clients in the insurance sector, supporting business growth and client relationships.
- Company: Join a leading London firm specialising in innovative insurance solutions for real estate and construction.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a dynamic office environment in central London.
- Why this job: Be part of a collaborative team focused on continuous improvement and client success in a thriving industry.
- Qualifications: 2+ years in the insurance industry; ambition to achieve Cert CII qualification is essential.
- Other info: This role offers a chance to develop strong client relationships and enhance your professional skills.
The predicted salary is between 28000 - 36000 £ per year.
Job Description
Insurance Account Handler
Office Based – 5 days central London.
Base Salary: £35,000 – £45,000
The Company
Our London based client deliver innovative insurance placements and risk management services for organisations involved in the real estate and construction sectors.
The Role
In this role you will provide account handling services to an allocated portfolio of clients while supporting the overall service provision to their clients.
Key Tasks and Responsibilities:
- Works with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
- Strive to meet sales goals by partnering with Account Executives.
- Builds and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
- Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients.
- Work with Account Executives to input documentation platforms and ensure accurate and timely documents to clients
- Support claims management handling on accounts, follow up with insurers and keep clients and Account Executives up to date on progress.
- Conduct and refine data analysis to support proposal creation and client-facing presentations.
- Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and apply judgement as to when to escalate major issues to senior level colleagues working within the regulatory guidelines at all times.
- Develop strong relationships with key stakeholders at client’s organisation.
What you need to have:
- At least 2 years of Insurance industry experience
- Willingness to work towards Cert CII qualification
- Enjoy working within a culture of continuous improvement, from both an individual and team focus
- Ambitious nature and a keen contributor within a team environment
- Articulate with strong client facing abilities
- Ability to communicate effectively and professionally both verbally and in writing
Account Handler employer: Liberty Towers
Contact Detail:
Liberty Towers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, especially in real estate and construction. Understanding the specific challenges and trends in these sectors will help you engage more effectively during interviews and demonstrate your knowledge.
✨Tip Number 2
Network with professionals in the insurance field, particularly those who work as Account Handlers or Account Executives. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your experience with client relationship management. Think of specific examples where you've successfully built relationships or resolved issues, as this will showcase your ability to thrive in a client-facing role.
✨Tip Number 4
Stay updated on compliance and regulatory standards within the insurance sector. Being knowledgeable about these aspects will not only impress your interviewers but also show your commitment to maintaining high professional standards.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly any roles that involved account handling or client management. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Account Handler role. Emphasise your ability to build relationships with clients and your experience in managing accounts effectively.
Showcase Your Qualifications: Mention your willingness to work towards the Cert CII qualification in your application. This shows your commitment to professional development and aligns with the company's expectations.
Highlight Communication Skills: Since the role requires strong verbal and written communication skills, provide examples in your application that showcase your ability to communicate effectively with clients and colleagues.
How to prepare for a job interview at Liberty Towers
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the insurance industry, particularly in relation to real estate and construction. Be prepared to discuss recent market trends and how they might impact clients.
✨Highlight Your Relationship-Building Skills
Since the role involves maintaining strong client relationships, share examples from your past experiences where you successfully built rapport with clients or resolved conflicts effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage escalated issues or work collaboratively with Account Executives to achieve sales goals.
✨Demonstrate Your Communication Skills
As the role requires effective communication, practice articulating your thoughts clearly. Be ready to showcase both your verbal and written communication skills during the interview.
