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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure smooth store operations.
- Company: Join Halfords, a leader in motoring services and electric mobility.
- Benefits: Enjoy 6 weeks annual leave, discounts, bonuses, and health support.
- Why this job: Be part of a dynamic team focused on customer service and growth.
- Qualifications: 1 year of retail management experience and strong communication skills required.
- Other info: We celebrate diversity and offer career advancement opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager\’s absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.
Key Responsibilities:
- Lead by example to foster a customer-centric culture.
- Drive sales performance and maintain high service standards.
- Manage daily store operations, including compliance with health and safety and retail standards.
- Schedule and manage labor effectively.
- Provide on-the-spot coaching to enhance team performance and customer experience.
- Celebrate team successes and create an inclusive atmosphere.
What Were Looking For:
- A year of managerial experience in a retail sales environment.
- Proven track record in coaching and managing colleagues.
- Strong understanding of compliance and operational standards.
- Ability to meet sales targets and deliver excellent customer metrics.
- Commercial acumen and awareness of industry trends.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.
We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:
- 6 weeks of annual leave.
- Quarterly performance bonuses.
- 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
- Discounts on groceries, shopping, insurance, and more.
- Family & Friends Discount Events.
- Opportunities for financial planning support through Wagestream.
- Access to GP services 24/7.
- Share save scheme with a 20% discount on shares.
- Health Cash Plan for well-being services and healthcare costs.
- Pension Scheme & Life Assurance.
We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!
At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Deputy Manager (Evesham, Four Pools Retail Park) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (Evesham, Four Pools Retail Park)
✨Tip Number 1
Familiarise yourself with Halfords' core values and customer service philosophy. Understanding what drives the company will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare specific examples from your previous managerial experience that showcase your ability to lead a team, drive sales, and maintain high service standards. Being able to discuss these instances will highlight your suitability for the Deputy Manager role.
✨Tip Number 3
Stay updated on retail trends and Halfords' product offerings. Showing that you have a keen interest in the industry and the company's services can set you apart from other candidates during discussions.
✨Tip Number 4
Practice your communication skills, especially in coaching scenarios. As a Deputy Manager, you'll need to effectively communicate with your team and customers, so being articulate and confident will be key during your interactions.
We think you need these skills to ace Deputy Manager (Evesham, Four Pools Retail Park)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience in retail. Focus on specific achievements, such as sales targets met or team performance improvements, to demonstrate your suitability for the Deputy Manager role.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of Halfords' core values and how you can contribute to a customer-centric culture. Mention your coaching experience and how it aligns with the responsibilities of the position.
Showcase Relevant Skills: Highlight your proficiency in Microsoft Word, Excel, and PowerPoint, as well as any experience with retail compliance and operational standards. This will show that you are prepared to manage daily store operations effectively.
Demonstrate Your Passion: Convey your enthusiasm for the role and the retail industry in your application. Share any personal experiences or insights that reflect your commitment to exceptional customer service and team success.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Be prepared to discuss your previous managerial experience and how you've successfully coached and motivated your team in the past.
✨Demonstrate Customer-Centric Values
Halfords prioritises exceptional customer service. Think of specific examples where you went above and beyond for customers, and be ready to explain how you would foster a customer-centric culture in the store.
✨Know Your Numbers
Understanding sales performance and compliance standards is crucial. Brush up on your knowledge of retail metrics and be ready to discuss how you've met or exceeded sales targets in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage daily operations. Prepare scenarios where you had to handle challenges, such as staffing issues or customer complaints, and how you resolved them.
