Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with customer service, manage inquiries, and support property management tasks.
- Company: Centrick is a nationwide residential property expert dedicated to improving lives since 2005.
- Benefits: Enjoy 25 days holiday, enhanced pension, study support, and mental health services.
- Why this job: Join a collaborative team focused on growth, inclusivity, and making a positive impact.
- Qualifications: Strong administrative skills and experience in customer service are essential.
- Other info: Diversity and inclusivity are core values; adjustments during interviews are welcomed.
The predicted salary is between 28800 - 43200 £ per year.
We’re Centrick — residential property experts with a clear mission: to make lives better, every day.
Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.
With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
What You’ll Be Doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.
- Supporting Property Managers and their portfolio
- Escalate unresolved or complex issues to the Property Manager or Senior PC
- Ensuring Qube & Cheat sheets are updated with relevant information (including PA and access info)
- Confidently issue letters via the correct correspondence on Qube (including breach of lease letters)
- Managing MCP efficiently (i.e. adding updates where necessary, assigning requests to the correct person, correct categorising, unacknowledged below 10 daily etc.)
- Raise detailed work orders and quotation requests
- Visit sites for better understanding and learning development (not a must)
- Deal with fob/key requests
- Phone support if needed
- Maintain accurate records of all actions taken for audit and compliance
What You Need to Succeed
- Be able showcase your strong administrative and organistational skills, your customer service excellence and your ability to create a strong rapport and lasting connections with our residents and clients
- Have strong attention to detail
Why Join Us?
- Time to Recharge: 25 days’ holiday plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your hear
- Benefit Platform: One online platform for all benefits and recognition
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
#J-18808-Ljbffr
Property Coordinator employer: Centrick
Contact Detail:
Centrick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Coordinator
✨Tip Number 1
Familiarise yourself with the property management software, particularly Dwellant, as it's crucial for managing customer service queues and documentation. Being able to demonstrate your proficiency in this tool during the interview will set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved complex queries in previous roles. This will highlight your ability to handle high volumes of calls and emails effectively, which is essential for the Property Coordinator position.
✨Tip Number 3
Research Centrick's values and mission to understand their commitment to customer service and community impact. During your interview, align your personal values with theirs to demonstrate that you're a good cultural fit for the team.
✨Tip Number 4
Prepare questions about the role and the team dynamics to ask during your interview. This shows your genuine interest in the position and helps you assess if the company culture aligns with your expectations.
We think you need these skills to ace Property Coordinator
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Property Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Since exceptional customer service is a core part of the role, provide specific examples in your application that demonstrate your ability to handle customer queries effectively and build rapport with clients.
Highlight Administrative Experience: Emphasise your administrative skills by detailing your experience with managing emails, calls, and documentation. Mention any relevant software you are familiar with, such as Dwellant, to show you can hit the ground running.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and express your enthusiasm for Centrick's mission to improve lives through property management.
How to prepare for a job interview at Centrick
✨Showcase Your Customer Service Skills
As a Property Coordinator, exceptional customer service is key. Prepare examples of how you've successfully resolved customer queries in the past, especially in high-pressure situations. This will demonstrate your ability to handle the demands of the role.
✨Familiarise Yourself with Dwellant
Since you'll be managing customer service queues and maintaining records on Dwellant, it's beneficial to have a basic understanding of this platform. If possible, explore its features beforehand so you can discuss how you would use it effectively during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage multiple tasks or resolve complex issues. Practising these responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Teamwork Skills
Centrick values collaboration across departments. Be ready to share experiences where you've worked closely with others, particularly in resolving issues or improving processes. Highlighting your ability to work as part of a team will resonate well with the interviewers.
