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- Tasks: Become a Mystery Shopper and evaluate customer service while earning extra cash.
- Company: Customer Perceptions is dedicated to enhancing customer experiences across Scotland.
- Benefits: Enjoy flexible hours and earn approximately £24 per hour by completing mystery shops.
- Why this job: Perfect for students or anyone seeking extra income with a flexible schedule and diverse assessments.
- Qualifications: Good observational skills and a strong grasp of English are essential.
- Other info: Open to all ages, with no obligation to take on shops that don't suit you.
Customer Perceptions are recruiting Mystery Shoppers across All areas of Scotland. Flexible working hours are available to suit your needs. NOTE: our fees are on a per shop basis, so you can do approx 3 in an hour so therefore hour rate approx. £24. All you need is: Good observational skills The ability to recognise outstanding customer service A strong grasp of written and spoken English Mystery shopping is an ideal way to earn extra income and help improve customer experiences, while working on your own schedule, with assessments available weekdays and weekends, daytime and evening. We carry out mystery shops for clients across all sectors, meaning there are always assessments available to suit your own preference, with no obligation for you to take on any that dont suit.We are always recruiting Mystery Shoppers, of all ages and across all parts of Scotland. Whether you are retired, a student, a stay at home parent, betweenjobs or working, once you can fairly and accurately assess and report on customer experience, you can join our shopper base. If you are over the age of18, living in N. Ireland and are interested inhelping our…
Mystery Shopper employer: Customer Perceptions
Contact Detail:
Customer Perceptions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shopper
✨Tip Number 1
Familiarize yourself with the key qualities of a successful mystery shopper. Focus on honing your observational skills and understanding what constitutes outstanding customer service, as these are crucial for the role.
✨Tip Number 2
Network with other mystery shoppers or join online forums to gain insights and tips from those already in the field. This can help you understand the expectations and improve your assessment techniques.
✨Tip Number 3
Be proactive in seeking out opportunities. Regularly check our website for new assessments and be ready to apply quickly, as spots can fill up fast.
✨Tip Number 4
Stay flexible with your schedule. The more available you are during different times of the day and week, the more opportunities you'll have to complete shops and maximize your earnings.
We think you need these skills to ace Mystery Shopper
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Mystery Shopper entails. Familiarize yourself with the skills required, such as good observational skills and the ability to assess customer service.
Tailor Your CV: Highlight any relevant experience that showcases your observational skills or customer service background. Make sure your CV is clear, concise, and tailored to the Mystery Shopper role.
Craft a Strong Cover Letter: In your cover letter, express your interest in the position and explain why you would be a great fit. Mention your flexibility and willingness to work on your own schedule, as well as your ability to provide detailed reports.
Proofread Your Application: Ensure that your application is free from spelling and grammatical errors. A strong grasp of written English is essential for this role, so take the time to review your documents before submitting.
How to prepare for a job interview at Customer Perceptions
✨Showcase Your Observational Skills
During the interview, be prepared to discuss your observational skills. Share examples of situations where you noticed details that others might have missed, as this is crucial for a Mystery Shopper role.
✨Demonstrate Customer Service Recognition
Talk about your understanding of outstanding customer service. You can mention experiences where you received exceptional service or how you would assess service quality during a mystery shop.
✨Communicate Clearly
Since a strong grasp of written and spoken English is essential, practice articulating your thoughts clearly. You might be asked to describe a past experience, so ensure you can convey your message effectively.
✨Be Flexible and Open-Minded
Highlight your flexibility regarding working hours and your willingness to take on various assessments. This shows that you are adaptable and ready to meet the needs of different clients.
