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For Companies At a Glance
- Tasks: Provide technical support and collaborate with teams on UCC systems.
- Company: Join Berenberg, a leading financial institution with a commitment to innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values creativity and collaboration in tech solutions.
- Qualifications: Knowledge of Cisco UCC solutions and experience with MS Teams is essential.
- Other info: Ideal for tech-savvy individuals ready to tackle modern communication challenges.
The predicted salary is between 28800 - 43200 £ per year.
· Day to day technical support and collaboration with other departments
· Implementation, development, and operation of existing and new UCC systems
· Developing technical solutions for our UCC infrastructure & services based on the expectations of our customers as well as the requirements of the business.
· Focusing on high usability, cross-client collaboration, integrated security, and scalability
· Support and development of special solutions and events within Berenberg.
· Integration of technical solutions and processes to fulfil and support our regulatory requirements.
· Introduction of new solutions, development, integration, and training
· Comprehensive knowledge of current Cisco UCC solutions as well as the associated interfaces and protocols (SIP, RTP, RTPS, SIPS, voice and video codecs)
· Experience working with CUCM, IM&P, Jabber and Webex at L2
· Knowledge and experience in MS Teams deployment and integration
· Good knowledge of SIP signalling trace & analyses, previous experience of carrier SIP trunking & globalised dial plan routing
· Knowledge of Cloud solution and tools (Webex, MS Teams, Zoom, BlueJeans)
· Experience in market leading telecommunication and collaboration solutions as well as classical / line-based PBX systems (Mitel, Siemens, Avaya, Cisco)
· Exposureknowledge of trading communication (IPC) is desirable.
· Experience with Voice Recording solutionsplatforms (IMR and VFC)
· Experienceexposure to advanced LAN and WAN networking architectures, with a focus on voice and real-time services (routing, MPLS, VPLS, VoIP, security and encryption), and ready for the move from classic to modern Management of hybrid or multi-cloud services in an agile work environment
· Experience working with Cisco CTICRM solutions is desirable.
· Good documentation and system design/diagram skills
· Good analytical skills for capturing and implementing complex tasks.
· Professional personal presentation, strong communicative and organisational competencies
· English language skills are essential.
Junior UCC Engineer employer: Berenberg
Contact Detail:
Berenberg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior UCC Engineer
✨Tip Number 1
Familiarize yourself with the latest Cisco UCC solutions and their interfaces. This knowledge will not only help you in technical discussions but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Engage with online communities or forums related to UCC technologies. Networking with professionals in the field can provide insights into industry trends and may even lead to referrals for job openings.
✨Tip Number 3
Consider gaining hands-on experience with tools like MS Teams, Webex, and other collaboration platforms. Practical knowledge will set you apart and show that you can hit the ground running.
✨Tip Number 4
Prepare to discuss specific examples of how you've solved technical challenges in previous roles. Being able to articulate your problem-solving skills will be crucial during interviews.
We think you need these skills to ace Junior UCC Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Junior UCC Engineer position. Understand the technical skills required, such as knowledge of Cisco UCC solutions and experience with MS Teams deployment.
Tailor Your CV: Customize your CV to highlight relevant experiences and skills that align with the job requirements. Emphasize your familiarity with UCC systems, voice recording solutions, and any experience with telecommunication solutions.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for UCC technologies and your ability to develop technical solutions. Mention specific projects or experiences that demonstrate your analytical skills and problem-solving abilities.
Highlight Communication Skills: Since strong communicative competencies are essential for this role, make sure to provide examples in your application that illustrate your ability to collaborate effectively with different departments and present technical information clearly.
How to prepare for a job interview at Berenberg
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with Cisco UCC solutions, including CUCM, IM&P, and Webex. Highlight any specific projects where you implemented or supported these systems, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to provide examples of how you've developed technical solutions for UCC infrastructure. Discuss challenges you faced and how you overcame them, focusing on usability and scalability.
✨Communicate Clearly and Effectively
Since strong communication skills are essential for this role, practice explaining complex technical concepts in simple terms. This will show that you can collaborate effectively with other departments and stakeholders.
✨Prepare for Regulatory Discussions
Familiarize yourself with regulatory requirements related to UCC systems. Be ready to discuss how you have integrated technical solutions to meet these requirements in previous roles, showcasing your understanding of compliance.
