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- Tasks: Shape and manage complex IT Service Management strategies in a high-stakes environment.
- Company: Join a leading client in the Defence & Security sector, making a real impact.
- Benefits: Enjoy flexible work options with some remote opportunities and a dynamic team culture.
- Why this job: Be part of critical defence projects and enhance your skills in a supportive environment.
- Qualifications: Experience in IT Service Management, ITIL V4 certification, and project management qualifications required.
- Other info: Location is MOD Corsham; SC clearance and sole UK nationality are mandatory.
The predicted salary is between 43200 - 72000 £ per year.
Our client, a leader within the Defence & Security sector, is currently seeking a Service Management Architect on a contract basis to join their team. The role is located at MOD Corsham with some opportunities to work from home. This is an exciting opportunity to shape and manage complex IT Service Management strategies within a high-stakes environment. Key Responsibilities: Developing and managing a complex IT Service Management strategy and associated organisational structure Conducting business analysis, including requirements and change management Reshaping the Service Management team and rationalising two services into one cohesive team Working out the procurement model and writing the procurement strategy Conducting strategic business analysis to support decision-making Job Requirements: Experience in IT Service Management, particularly within the Defence Digital and ideally Interoperability Services Proficiency with Visio ITIL V4 certification Project management experience with qualifications in PRINCE2 and/or APMP Knowledge of conducting business analysis, requirements gathering, and change management Must hold sole UK nationality SC clearance is required Additional Information: Inside IR35 Location: MOD Corsham with some work-from-home flexibility If you are an experienced professional in IT Service Management looking to contribute to critical defence projects, we would love to hear from you. Apply now to join our client\’s dynamic team. TPBN1_UKTJ
Service Management Architect employer: Defence
Contact Detail:
Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Management Architect
✨Tip Number 1
Familiarise yourself with the specific IT Service Management frameworks and methodologies relevant to the Defence sector. Understanding how these frameworks apply in high-stakes environments will give you an edge during discussions.
✨Tip Number 2
Network with professionals already working in Defence Digital or similar sectors. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with procurement models and strategies. Being able to articulate your past successes in this area will demonstrate your capability to reshape the Service Management team effectively.
✨Tip Number 4
Stay updated on current trends and challenges within IT Service Management, especially those affecting the Defence sector. This knowledge will help you contribute meaningfully to strategic discussions during interviews.
We think you need these skills to ace Service Management Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Management, particularly within the Defence Digital sector. Emphasise any relevant qualifications like ITIL V4 and project management certifications such as PRINCE2 or APMP.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Service Management Architect role. Discuss your experience with business analysis, change management, and how you can contribute to reshaping the Service Management team.
Highlight Relevant Experience: When detailing your work history, focus on specific projects where you developed IT Service Management strategies. Use metrics to demonstrate your impact, such as improvements in efficiency or successful project completions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in a high-stakes environment.
How to prepare for a job interview at Defence
✨Showcase Your IT Service Management Expertise
Make sure to highlight your experience in IT Service Management, especially within the Defence Digital sector. Be prepared to discuss specific strategies you've developed and how they align with the needs of high-stakes environments.
✨Demonstrate Your Analytical Skills
Since the role involves conducting business analysis and change management, come equipped with examples of how you've successfully gathered requirements and managed changes in previous projects. This will show your capability to support decision-making effectively.
✨Discuss Your Project Management Qualifications
With qualifications like PRINCE2 or APMP being beneficial, be ready to talk about your project management experience. Share instances where your project management skills have led to successful outcomes in IT Service Management.
✨Prepare for SC Clearance Questions
As SC clearance is required, be prepared to discuss your eligibility and any relevant experiences that demonstrate your understanding of security protocols within the Defence sector. This will reassure the interviewers of your suitability for the role.
