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- Tasks: Lead a team managing non-fault motor claims and handle escalated queries.
- Company: Join a dynamic company in Bolton focused on motor recovery claims.
- Benefits: Enjoy flexible working options and a competitive salary starting from £31,500.
- Why this job: Make a real impact by developing your team and driving performance in a fast-paced environment.
- Qualifications: Strong background in motor recovery claims and experience in leadership roles required.
- Other info: Office-based role with a supportive culture and opportunities for professional growth.
The predicted salary is between 31500 - 44100 £ per year.
Team Leader – Motor Claims Location: Bolton (Office-based with flexible working options) Salary: From £31,500, depending on experience Type: Full-time, Permanent Hours: Monday to Friday, 9am5pm (35 hours) Are you a natural leader with experience in motor recovery claims? If you\’re ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference this role could be the next step for you. ️ What You\’ll Be Doing: Team Leader – Motor Claims * Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement * Handling escalated queries, complaints, and complex claims * Monitoring team performance and supporting staff development through coaching, mentoring and training * Working with internal stakeholders to meet recovery targets and maintain service levels * Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance * Ensuring full FCA compliance and supporting GDPR and confidentiality requirements * Contributing to recruitment, onboarding, and HR processes for your team What You\’ll Bring: Team Leader – Motor Claims * Strong background in technical motor recovery claims * Experience in a team leadership or supervisory role * Confident communication skills written and verbal * Solid understanding of FCA, FOS, and general claims compliance * Excellent organisation and prioritisation skills under pressure * CII Certificate in Insurance (essential) Dip CII is a bonus * Microsoft Office proficiency and data confidence (Excel, Outlook etc.) What\’s In It For You: Team Leader – Motor Claims * Increased holiday allowance with length of service * Your birthday off, plus a half-day for seasonal shopping * Holiday sell scheme * Free parking and casual dress code * Support for industry qualifications * Bonus scheme for going above and beyond * Cycle to work scheme * Friendly, supportive environment with trained mental health first aiders on-site If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input wed love to hear from you
Team Leader - Motor Claims employer: Red Dot Search UK Limited
Contact Detail:
Red Dot Search UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Motor Claims
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in motor recovery claims. This will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Prepare specific examples of how you've successfully led teams in the past. Highlight your coaching and mentoring experiences, as these are crucial for the role and will show us that you can effectively support staff development.
✨Tip Number 3
Network with professionals in the motor claims industry. Engaging with others can provide insights into the role and may even lead to referrals, which can significantly enhance your chances of landing the job with us.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing for potential scenarios you might face in the role. Think about how you would handle escalated queries or complex claims, as this will showcase your ability to thrive under pressure.
We think you need these skills to ace Team Leader - Motor Claims
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in motor recovery claims and any leadership roles you've held. Use specific examples to demonstrate your skills in managing teams and handling complex claims.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and your understanding of the motor claims process. Mention how your background aligns with the responsibilities listed in the job description.
Highlight Relevant Skills: When detailing your experience, focus on skills such as coaching, mentoring, and performance monitoring. Provide examples of how you've successfully led a team and improved service levels in previous roles.
Showcase Compliance Knowledge: Since the role requires FCA compliance and GDPR knowledge, include any relevant training or experience you have in these areas. This will demonstrate your understanding of the regulatory environment in which the company operates.
How to prepare for a job interview at Red Dot Search UK Limited
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to coaching and mentoring. Highlight specific situations where your leadership made a positive impact.
✨Know Your Technical Stuff
Brush up on your knowledge of motor recovery claims. Be ready to discuss technical aspects and share your experience with handling complex claims. This will show that you have the expertise needed for the role and can handle escalated queries effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role and how you would address them. This will demonstrate your readiness to tackle real-world issues.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to discuss how your personal values align with theirs. Showing that you understand and fit into their culture can set you apart from other candidates.
