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For Companies At a Glance
- Tasks: Support end users with IT queries and troubleshoot issues onsite.
- Company: Join SCC, a leading IT services company in a dynamic environment.
- Benefits: Earn £140 per day with a flexible 6-month contract in Leeds.
- Why this job: Kickstart your IT career with hands-on experience and a supportive team culture.
- Qualifications: A passion for IT and good communication skills are essential; experience is a plus.
- Other info: References may be required; privacy of your information is a priority.
The predicted salary is between 24000 - 33600 £ per year.
Job Description
Junior IT Floorwalker – Entry-Level – £140 per day via Umbrella – 6 Month Contract – Onsite in Leeds – SCC Flex Contract
We are seeking an enthusiastic and motivated individual looking to kickstart their career in IT support. This is a fantastic entry-level opportunity to gain hands-on experience in a dynamic environment, supporting the IT Asset Management (ITAM) team and broader Back Office operations.
Your responsibilities as the Junior IT Floorwalker:
- Provide onsite support to end users, assisting with basic IT queries and troubleshooting.
- Act as a visible and approachable point of contact for IT-related issues on the floor.
- Support the ITAM team with asset tracking, inventory updates, and general administrative tasks.
- Collaborate with service desk and technical teams to escalate and resolve issues efficiently.
- Maintain a professional and customer-focused approach at all times.
As a successful Junior IT Floorwalker, you will have:
- A keen interest in IT and a desire to build a career in technical support or service desk roles.
- Excellent communication and interpersonal skills.
- A proactive attitude and willingness to learn.
- Some exposure to IT environments (eg, through education, internships, or personal projects) is desirable but not essential.
If you're ready to take your first step into the IT world, apply now with your CV. References may be required.
NOTE: At SCC, we take the privacy and security of your information very seriously. Any information we hold will be processed in line with current data protection legislation. Upon submitting your application, SCC will process your information in line with our privacy policy, which can be found on our website under the Legal section Privacy Notice Flexible Resourcing.
Junior IT Floorwalker employer: Specialist Computer Centres PLC
Contact Detail:
Specialist Computer Centres PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Floorwalker
✨Tip Number 1
Familiarise yourself with common IT issues and troubleshooting techniques. Being able to demonstrate your knowledge of basic IT support during the interview will show your enthusiasm and readiness for the role.
✨Tip Number 2
Practice your communication skills by explaining technical concepts to non-technical friends or family. This will help you convey information clearly and effectively, which is crucial for a Junior IT Floorwalker.
✨Tip Number 3
Network with professionals in the IT field through platforms like LinkedIn. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Research the company culture at SCC and be prepared to discuss how your values align with theirs. Showing that you understand their mission and are excited about contributing can set you apart from other candidates.
We think you need these skills to ace Junior IT Floorwalker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to IT support. Even if it's from education or personal projects, showcase your interest in technology and problem-solving.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the Junior IT Floorwalker position. Mention why you're interested in starting a career in IT and how your skills align with the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated in previous experiences, whether in school projects, internships, or part-time jobs.
Show Willingness to Learn: Emphasise your proactive attitude and eagerness to learn. Mention any relevant courses, certifications, or self-study you've undertaken to improve your IT knowledge, even if they are informal.
How to prepare for a job interview at Specialist Computer Centres PLC
✨Show Your Enthusiasm for IT
Make sure to express your genuine interest in IT during the interview. Talk about any personal projects or experiences that sparked your passion for technology, as this will demonstrate your motivation to succeed in the role.
✨Prepare for Common IT Queries
Familiarise yourself with basic IT troubleshooting techniques and common issues that end users face. Being able to discuss these topics confidently will show that you are proactive and ready to assist others.
✨Demonstrate Communication Skills
Since the role requires excellent communication and interpersonal skills, practice articulating your thoughts clearly. You might want to role-play scenarios where you explain technical concepts to non-technical users to showcase your ability to connect with people.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific responsibilities of the Junior IT Floorwalker role. This shows your interest in the position and helps you assess if it's the right fit for you.
