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For Companies At a Glance
- Tasks: Coordinate property maintenance and ensure excellent customer service for tenants and landlords.
- Company: Join William H Brown, a leading estate agency committed to diversity and inclusion.
- Benefits: Enjoy career progression, industry-leading training, and regular rewards for your hard work.
- Why this job: Be part of a supportive team that values your contributions and offers real career growth.
- Qualifications: Strong communication skills and a knack for customer service are essential; no experience required!
- Other info: We encourage applications from all backgrounds, so don't hesitate to apply!
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Property Coordinator
Property Coordinator – Estate Agency – Lettings
Lowestoft, Suffolk
We are seeking a resilient and ambitious character for our Lowestoft Branch in Suffolk. We’re looking for a Property Coordinator to join our property management team in March, Cambridgeshire. The Property Coordinator will act as liaison between our tenants and landlords whilst providing excellent customer service at all times.
What’s in it for you?
Transparent and fair progression structure allowing you to forge a true career
- Encouraging and rewarding environment
- Be recognised with regular rewards and incentives for good performance
- Industry leading training and development
- Opportunity to work towards ARLA – NFOPP qualifications
Key responsibilities of a Property Co-ordinator:
Undertake duties in line with signed Service Level Agreements with a particular focus on co-coordinating property maintenance
- Arrange all required safety inspections and certification in line with current legislation
- Ensure routine and additional property visits and checks are carried out in the required time frame
- Liaise with contractors/outsourcing resources to ensure repair/maintenance works are carried out to a satisfactory standard and timescale and in line with guarantees/warranties
- Where possible and financially viable for the client, to claim for repair/maintenance work under insurance
- Establish whether liability for work is landlords or tenants
- Ensure that the relevant payments are instructed promptly and properly regarding contractors, deposits and landlord bills
Skills and experience required to be a successful Property Coordinator:
Strong written and verbal communication sills
- Ability to stay calm under pressure
- Customer service skills
- Excellent negotiation and influencing skills
- Excellent organisational skills
- Ability to share information widely, listen and welcome constructive challenges
- Ability to work to targets and achieve results whilst working as part of a team
William H Brown is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
EACS07233
Property Coordinator employer: William H Brown
Contact Detail:
William H Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Coordinator
✨Tip Number 1
Familiarise yourself with the local property market in Lowestoft and surrounding areas. Understanding the nuances of the area will help you engage more effectively with both tenants and landlords during interviews.
✨Tip Number 2
Brush up on your customer service skills by practising scenarios where you might need to handle difficult situations. Being able to demonstrate your ability to stay calm under pressure will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the property management field. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Property Coordinator role.
✨Tip Number 4
Prepare to discuss your organisational skills in detail. Think of examples where you've successfully managed multiple tasks or projects, as this is crucial for coordinating property maintenance and inspections.
We think you need these skills to ace Property Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Property Coordinator role. Emphasise your customer service skills, communication abilities, and any experience in property management or related fields.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work as a Property Coordinator and how your background makes you a great fit for the team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as negotiation, organisation, and the ability to work under pressure. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Property Coordinator role.
How to prepare for a job interview at William H Brown
✨Showcase Your Communication Skills
As a Property Coordinator, strong written and verbal communication skills are essential. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer's questions. This will demonstrate your ability to communicate effectively with both tenants and landlords.
✨Demonstrate Problem-Solving Abilities
The role requires you to stay calm under pressure and handle various challenges. Prepare examples from your past experiences where you've successfully resolved issues or negotiated solutions. This will highlight your resilience and ability to manage difficult situations.
✨Emphasise Customer Service Experience
Excellent customer service is key in this role. Be ready to discuss your previous roles where you provided outstanding service. Share specific instances where you went above and beyond to meet a client's needs, as this will show your commitment to delivering a great experience.
✨Prepare for Teamwork Questions
Since the job involves working as part of a team, be prepared to answer questions about your teamwork experiences. Think of examples that showcase your ability to collaborate, share information, and support your colleagues, which will reflect your suitability for the role.
