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- Tasks: Join our engineering team to lead testing for the ContactEngine platform, focusing on automation.
- Company: NiCE is a global leader in AI and cloud solutions, serving over 25,000 businesses worldwide.
- Benefits: Enjoy a hybrid work model with 2 office days and 3 remote days each week.
- Why this job: Be part of an innovative team that challenges limits and drives impactful change in technology.
- Qualifications: 3+ years in software testing, with strong skills in automated testing and JavaScript/TypeScript.
- Other info: We value diversity and are an equal opportunity employer.
The predicted salary is between 42000 - 84000 ÂŁ per year.
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Senior QA Engineer.
1 year FTC (potential to extend to full-time).
So, what’s the role all about?
Working as part of the engineering team you will participate in all testing activities for the ContactEngine platform. This will include functional and non-functional testing using a combination of manual and automated testing with a focus on, and continual drive towards automation.
How will you make an impact?
- Participate in all testing activities within the agile pipeline – estimation, prioritisation, planning and coordination.
- Provide input into platform architecture and implementation of automation tooling and frameworks to facilitate testing, continuous integration, delivery, and deployment.
- Create and execute detailed, comprehensive, and well-structured test plans and test cases that will include both functional and non-functional tests.
- Support the investigation of bugs and live production issues.
- Recreate and verify defects with detailed replication steps, working with the engineering team to ensure efficient resolution.
- Perform thorough regression testing prior to releasing and as and when any bugs are resolved.
- Develop and maintain automated test suites across staging and production environments.
- Creation and maintenance of test data.
- Stay up to date with new testing tools and test strategies.
Have you got what it takes?
- Proven experience in a similar testing role within software development with at least 3+ years of experience.
- Hands-on experience with automated testing of .NET applications and services in a cloud environment with a good understanding of test automation design patterns, practices, tools, and frameworks e.g. BDD, Gherkin/SpecFlow/Jasmine, Selenium, Protractor, Playwright etc. Writing tests using JavaScript, TypeScript is a must have.
- Experience in creating clear, concise, and comprehensive test plans and scripts, test execution and reporting of the results.
- Practical experience in software testing (planning and execution, manual and automated) across the application landscape e.g. UI, business logic, data access, web services/APIs.
- Sound understanding of different types of tests, their value, and where they fit into the software development lifecycle.
- Experience with cross browser and non-functional testing strategies and tools.
You Will Have An Advantage If You Also Have
- Experience working in an Agile/Scrum environment.
- ISEB/ISTQB qualified.
- Experience working in an ISO 27001 controlled environment where data security is paramount.
- Experience using BrowserStack or other third-party selenium grids.
- Knowledge of Git, TeamCity and Octopus Deploy.
- Experience with performance testing and tools.
- Knowledge of SQL.
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 6812.
Reporting into: Manager, Engineering CX.
Role Type: Individual Contributor.
About NiCE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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Senior QA Engineer employer: Nice Group
Contact Detail:
Nice Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior QA Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and frameworks mentioned in the job description, such as Selenium, Playwright, and BDD practices. Having hands-on experience with these will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Engage with the QA community online, especially forums or groups that focus on automation testing. Networking with professionals in the field can provide insights into the latest trends and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your previous experiences in agile environments during the interview. Be ready to share specific examples of how you contributed to testing activities and collaborated with engineering teams to resolve issues.
✨Tip Number 4
Research NiCE Group's products and their impact on customer experiences. Understanding their software solutions will allow you to tailor your discussions and show genuine interest in how you can contribute to their mission.
We think you need these skills to ace Senior QA Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in QA engineering, particularly with automated testing of .NET applications. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and your understanding of the role. Mention specific tools and frameworks you have experience with, such as Selenium or Playwright, to show you are a good fit.
Showcase Your Testing Experience: In your application, provide examples of your previous work in software testing, including both manual and automated testing. Highlight any experience with agile methodologies and how you've contributed to team success.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in QA roles.
How to prepare for a job interview at Nice Group
✨Showcase Your Automation Skills
Since the role focuses heavily on automation, be prepared to discuss your hands-on experience with automated testing tools like Selenium or Playwright. Bring examples of how you've implemented automation in previous projects and the impact it had on efficiency.
✨Understand the Agile Environment
Familiarise yourself with Agile methodologies, as this position involves working within an agile pipeline. Be ready to discuss your experience in Agile/Scrum environments and how you’ve contributed to team dynamics and project success.
✨Prepare for Technical Questions
Expect technical questions related to .NET applications, test automation design patterns, and different types of testing. Brush up on your knowledge of JavaScript and TypeScript, as well as your understanding of non-functional testing strategies.
✨Demonstrate Problem-Solving Skills
The role requires investigating bugs and live production issues. Prepare to share specific examples of how you've approached problem-solving in past roles, including how you recreated defects and worked with engineering teams to resolve them.
