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For Companies At a Glance
- Tasks: Provide on-site IT support, installations, and troubleshooting across retail locations.
- Company: Join a well-known high-street chain on a nationwide project.
- Benefits: Earn £100 per day, with a company van, phone, and full toolset provided.
- Why this job: Gain hands-on IT experience while working in a supportive team environment.
- Qualifications: Experience in IT hardware engineering or technical support is essential; driving licence required.
- Other info: Full remote training and buddy system for new starters included.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
IT Field Engineer – (Mid/Long-Term Contract)We are looking for IT Field Engineers across various locations to support an ongoing nationwide project for a well-known high-street chain. This is a mid to long-term contract running from now to the end of November, with strong potential for further contract opportunities if desired.Role Overview:
As an IT Field Engineer, you will be responsible for providing on-site technical support across multiple retail locations in your designated region. You will be carrying out hands-on IT hardware installations, maintenance, and troubleshooting, including:Site surveys to assess IT infrastructureInstallation, configuration, and replacement of payment devices (PEDs)Counter refreshes and hardware upgrades for POS (Point-of-Sale) systemsBasic network troubleshooting and connectivity checksGeneral IT support for in-store technologyThis is a Monday to Friday role, with standard working hours.What’s Included?Pay: £100 per dayCompany van (includes fully expensed fuel card)Company phone, tablet, and full toolset providedFull remote training (one week at a reduced rate of £75 per day)Buddy system for your first few shifts at full payOpportunity to gain valuable hands-on experience in IT hardware engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a customer-focused approachAvailability to start ASAP
Whilst much of the required work will be within your alloted region, there may be a requirement to travel further afield and spend some nights away on an as needed basis.
Join an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving!
Mobile I.T Field Engineer - Scarborough employer: Cerco
Contact Detail:
Cerco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile I.T Field Engineer - Scarborough
✨Tip Number 1
Familiarise yourself with the specific IT hardware and POS systems mentioned in the job description. Having a solid understanding of these technologies will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent communication and a customer-focused approach. Consider preparing examples from your past experiences where you successfully resolved issues or provided exceptional support.
✨Tip Number 3
Make sure to highlight any previous field service experience or hands-on technical support roles you've held. This will demonstrate your capability to handle the responsibilities of the position effectively.
✨Tip Number 4
Be prepared to discuss your problem-solving skills in detail. Think of specific scenarios where you encountered technical challenges and how you overcame them, as this will showcase your ability to think on your feet in the field.
We think you need these skills to ace Mobile I.T Field Engineer - Scarborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT hardware engineering and field services. Emphasise any previous roles where you provided technical support or worked with POS systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and problem-solving abilities. Mention your availability to start ASAP and express your enthusiasm for the opportunity to gain hands-on experience.
Highlight Technical Skills: In your application, clearly outline your understanding of IT hardware, networking, and any specific tools or technologies you are familiar with. This will demonstrate your readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cerco
✨Showcase Your Technical Skills
Make sure to highlight your experience with IT hardware, especially in installations and troubleshooting. Be prepared to discuss specific examples of past projects or challenges you've faced in the field.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with customers, emphasise your communication skills and ability to handle customer queries effectively. Share instances where you provided exceptional service or resolved issues for clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a technical issue on-site and be ready to explain your thought process and actions taken.
✨Understand the Company and Its Needs
Research the high-street chain you'll be supporting. Understanding their business model and the technology they use can help you tailor your responses and show that you're genuinely interested in the role.
