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For Companies At a Glance
- Tasks: Lead and develop the Concierge team while providing top-notch guest services.
- Company: Join a dynamic hotel known for its exceptional service and guest experience.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a vibrant team that values guest satisfaction and personal development.
- Qualifications: Experience in hospitality and strong communication skills are essential.
- Other info: This role offers a chance to make a real impact on guest experiences.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Job Title: Senior Concierge
Department:Concierge
Inspired and supported by:Head Concierge
Your purpose will be:To lead and develop the Concierge team. To proactively and reactively provide all guests with information and advice on internal and external facilities and activities. To develop and maintain excelled service standards with a guest centric focus and fostering strong relationships with hote…
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Senior Concierge employer: The Savoy
Contact Detail:
The Savoy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Concierge
✨Tip Number 1
Familiarise yourself with the local area and attractions. As a Senior Concierge, you'll need to provide guests with insightful recommendations, so knowing the ins and outs of your surroundings will set you apart.
✨Tip Number 2
Showcase your leadership skills during the interview. Be prepared to discuss how you've successfully managed teams in the past and how you can inspire and develop your future team at StudySmarter.
✨Tip Number 3
Demonstrate your guest-centric approach by sharing specific examples of how you've gone above and beyond for guests in previous roles. This will highlight your commitment to excellent service.
✨Tip Number 4
Network with professionals in the hospitality industry. Attend events or join online forums to connect with others who can provide insights or even referrals for the Senior Concierge position at StudySmarter.
We think you need these skills to ace Senior Concierge
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Senior Concierge position. Understand the key responsibilities and required skills, such as leading a team and providing excellent guest service.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality and team leadership. Emphasise any previous roles where you provided exceptional service or developed strong relationships with guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to lead a team. Use specific examples from your past experiences that demonstrate your skills and how they align with the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a concierge role.
How to prepare for a job interview at The Savoy
✨Showcase Your Leadership Skills
As a Senior Concierge, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed a team in the past.
✨Demonstrate Guest-Centric Focus
Highlight your experience in providing exceptional service. Share specific instances where you went above and beyond for guests, as this role requires a strong commitment to guest satisfaction.
✨Know the Local Area
Familiarise yourself with local attractions, restaurants, and activities. Being able to provide insightful recommendations will show your proactive approach and enhance your credibility as a concierge.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to handle difficult guests or unexpected situations, demonstrating your ability to think on your feet.
