Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome VIP clients and ensure a luxurious experience in reception and lounge areas.
- Company: Join a dynamic team focused on exceptional customer service and hospitality.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of creating memorable experiences for clients in a fast-paced, exciting setting.
- Qualifications: Experience in hospitality or customer service, with strong communication skills required.
- Other info: Must be willing to undergo a 5-year background check.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Class 1 Personnel is recruiting VIP Hosts for prestigious lounges based at Heathrow Airport in Hounslow. The role focuses on providing excellent customer service to customers in the VIP lounges while adhering to Health and Safety guidelines.
Shift Times
Early (4:30 AM – 1:00 PM) and Late (12:30 PM – 10:30 PM). Flexibility for both shifts is essential.
Responsibilities
- Provide top level customer service to all customers within the lounge
- Work closely with fellow VIP Host staff to ensure smooth and efficient service
- Maintain hygiene, health, and safety standards in the kitchen
- Support stock control and maintain cleanliness and organisation
- Follow direction from senior chefs and contribute to the overall success of the kitchen
Requirements
- Previous experience in a Host role or similar position
- Excellent customer-facing skills and teamwork skills
- Flexibility with shift patterns
- Ability to present for an in-person interview
- Candidates may complete a trial shift
- Very smart dress code would be required for this position
- To be considered: demonstrable attention to detail
- Be able to provide your last 5 years of history
- Prepared to undergo a UK criminal check
- Hard working with a \”can do\” attitude
- Reliable and holds UK right to work and Proof of National Insurance
- Be able to get to Heathrow Airport for 04:00
The Company
They are the UK\’s largest hospitality and catering company with a strong presence within community services in the area. They are a diverse and inclusive employer that welcomes candidates from all backgrounds to apply for this role.
Interested? If you think you are right for this VIP Host position, please submit your CV via the Apply Now option so we can consider you for the first round of interviews.
#J-18808-Ljbffr
VIP Host employer: Class 1 Personnel
Contact Detail:
Class 1 Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Host
✨Tip Number 1
Familiarise yourself with the luxury hospitality industry. Understanding the nuances of VIP service will help you stand out during interviews, as you'll be able to discuss trends and expectations in the field.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend events or join online forums where you can connect with current VIP hosts or hospitality managers. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Practice your communication skills. Since exceptional interpersonal skills are crucial for this role, consider role-playing scenarios with friends or family to enhance your ability to engage with clients confidently.
✨Tip Number 4
Research StudySmarter and our values. Being knowledgeable about our company culture and mission will allow you to tailor your approach and demonstrate how you align with our goals during any interactions.
We think you need these skills to ace VIP Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you provided exceptional service, especially in a VIP setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and hospitality. Mention specific experiences that demonstrate your ability to create a welcoming environment and anticipate client needs.
Highlight Key Skills: In your application, focus on your communication skills, attention to detail, and ability to multitask. Provide examples of how you've successfully managed similar responsibilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a VIP Host role.
How to prepare for a job interview at Class 1 Personnel
✨Showcase Your Customer Service Skills
As a VIP Host, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for clients, highlighting your attention to detail and proactive approach.
✨Demonstrate Professionalism
First impressions matter! Dress smartly and maintain a polished demeanour throughout the interview. This will reflect your understanding of the high standards expected in a VIP hosting role.
✨Familiarise Yourself with the Company
Research the company and its clientele. Understanding their values and the type of experience they aim to provide will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult clients or managing multiple tasks at once. Practising your responses will help you feel more confident during the interview.
