At a Glance
- Tasks: Manage caseloads, conduct inspections, and support clients with housing assistance.
- Company: Join Olmsted County, a top workplace in Southeast Minnesota focused on community well-being.
- Benefits: Enjoy competitive pay, career growth, and a comprehensive benefits package for your well-being.
- Why this job: Make a real difference in people's lives while working in a supportive, inclusive environment.
- Qualifications: Requires an associate's degree in human services or equivalent experience; valid driver's license needed.
- Other info: Regular attendance is essential; opportunities for training and professional development are available.
The predicted salary is between 26000 - 35000 £ per year.
and the job listing Expires on July 9, 2025
Recognized as one of the best places to work in Southeast Minnesota for three consecutive years, at Olmsted County every role helps to foster a vibrant community where everyone thrives. Our employees are at the heart of everything we do, driving public service excellence and community well-being.
We don’t just offer a job, we offer a career filled with purpose, growth, and fulfillment. Our benefits package ensures your wellbeing, while career advancement opportunities and professional development empower you to reach your full potential.
Join us, and you’ll be part of a purpose-driven team where your work truly makes a difference. Together, we build a sustainable, healthy, and welcoming community.
Minimum Qualifications of Education and Experience
Expected starting salary is $26.23 to $35.02. Full range $26.23 to $43.81.
Associate’s degree from an accredited college in human services or related field and one (1) year of experience in a similar position as listed in the work functions
OR
A combination of education and experience equivalent to three (3) years of experience in a similar position as listed in the work functions.
Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years.
Nature of Work
Under supervision, manages an assigned caseload, performs day-to-day coordination and quality control of eligibility, inspections, new leases, annual re-certifications, and program terminations in accordance with agency policy and in compliance with funding regulations. Recommends updates to policies and procedures. Assists with training staff. Supports a diverse, respectful, and inclusive workplace.
Examples of Work
- Manages an active caseload of clients applying for and receiving rental assistance benefits including determining participant eligibility under the applicable program for initial occupancy, reviewing eligibility and rent calculations as required in accordance with HRA policies and program regulations.
- Conducts and follows-up on initial and on-going Housing Quality Standards (HQS) inspections to determine compliance with the applicable program and communicates results to tenants and property owners.
- Prepares Housing Assistance Payment contracts to coordinate housing assistance payments between the HRA and property owners.
- Serves as primary contact with program participants, rental unit owners, and managers for assigned caseload. Provides explanations regarding housing programs and regulations, policies, and procedures. Responds to telephone and in-person inquiries. Troubleshoots and resolves conflicts with payments, clients, and files.
- Assists with training staff.
- Manages specialty programs as assigned including advertising, enrollment, case management, education, and eligibility.
- Maintains client files and records with accuracy ensuring all documentation and information is complete and correct.
- Performs other duties as assigned.
Knowledge, Skills and Abilities
- Knowledge of state and federal housing programs
- Knowledge of office procedures and practices
- Knowledge of laws and regulations pertaining to landlord/tenant relations
- Knowledge of eligibility requirements for state and federal program funding
- Skill in performing and providing customer service
- Skill in critical thinking and problem solving
- Skill in the use computers, technology and unique software
- Ability to maintain accurate and systematic records
- Ability to work with a varied client base including special populations, clients with special needs and persons of diverse ethnic and economic backgrounds
- Ability to establish and maintain effective working relationships with other employees and the general public
- Ability to perform complex tasks and handle routine decisions in accordance with policy
Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.
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Housing Specialist employer: Nichols College
Contact Detail:
Nichols College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Specialist
✨Tip Number 1
Familiarise yourself with state and federal housing programs. Understanding the regulations and eligibility requirements will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Housing Specialists if possible. They can provide insights into the day-to-day responsibilities and challenges of the role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with customer service and conflict resolution. These skills are crucial for managing client relationships and resolving issues effectively in this role.
✨Tip Number 4
Showcase your ability to work with diverse populations. Highlight any relevant experience you have in supporting clients from various backgrounds, as this aligns with the inclusive workplace values of the organisation.
We think you need these skills to ace Housing Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Housing Specialist position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in human services or related fields. Be specific about your roles and achievements, particularly those that demonstrate your ability to manage caseloads and work with diverse populations.
Showcase Your Skills: Make sure to include key skills mentioned in the job listing, such as customer service, critical thinking, and problem-solving abilities. Provide examples of how you've successfully used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are passionate about the role and how your background makes you a suitable candidate. Mention your commitment to fostering a vibrant community and your understanding of housing programs.
How to prepare for a job interview at Nichols College
✨Know Your Housing Programs
Familiarise yourself with state and federal housing programs, as well as the specific policies of the organisation. Being able to discuss these in detail will show your commitment and understanding of the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial for a Housing Specialist, as you'll be interacting with clients from diverse backgrounds.
✨Showcase Problem-Solving Abilities
Be ready to discuss situations where you've had to think critically and resolve conflicts. Highlighting your problem-solving skills will demonstrate your ability to handle the complexities of managing a caseload.
✨Emphasise Teamwork and Communication
Since the role involves working closely with other staff and the community, share experiences that showcase your ability to collaborate effectively and communicate clearly with various stakeholders.