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- Tasks: Support individuals with learning disabilities and manage daily operations alongside the Service Manager.
- Company: Join Cartrefi Cymru, a leading cooperative dedicated to enriching lives in the community.
- Benefits: Enjoy 25 days annual leave, training opportunities, and access to discounts and wellbeing resources.
- Why this job: Make a real impact by helping others achieve independence in a supportive and caring environment.
- Qualifications: Experience in social care and Level 3 in Health and Social Care are essential.
- Other info: Flexible shifts, including sleep-ins, and a chance to grow within a values-driven organisation.
The predicted salary is between 27224 - 30224 £ per year.
Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales largest support providers.
With a new opportunity to join us as an Assistant Service Manager you can play a part in this.
We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. We want to work with the best people with the best skills and who demonstrates our values and are committed to making everyday remarkable.
Location: Holyhead, Anglesey
Hours: Full time 37 hours per week includes sleep ins and weekends
Salary: £27,224pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile
Contract: Permanent
Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity
What you’ll be doing:
In this hands on operational role you’ll be working alongside the Service manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you’ll be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager you\’ll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings. Please note this is an operational role whereby much of the work will include support work including personal care.
You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modeling that support in an innovative, person-centred and flexible way to make everyday remarkable.
Who we\’re looking for:
We’d love to hear from you if you have:
- experience supporting people with learning difficulties in a social care setting
- Level 3 in Health and Social Care (or actively working towards)
- a strong caring nature to support others to live an enriched life and fulfill their potential
- a working knowledge and understanding of the Care Council for Wales Code of Practice
- flexibility to work shifts and provide cover as required
- a drivers licence and happy to travel for meetings and training.
It’s not just what you do, it’s how you do it — we’re looking for someone who can believe and demonstrate our values every day.
Our Benefits
- Excellent training and development opportunities to achieve qualifications
- 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
- Benevolent Fund, confidential financial wellbeing resource available to our colleagues
- Long term service awards
- Access to online shopping discounts and benefits platform
- 24 hour access to our Employee Assistance Programme
- Eligibility for Blue Light discount card
- And much much more…..
Our Mission
To build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work.
Our Values
We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:
Honesty
Trust
Kindness
Respect
Wellbeing
Please note we reserve the right to close this advert early so we would encourage you to apply early for this position. #J-18808-Ljbffr
Assistant Service Manager employer: Cartrefi Cymru Co-operative
Contact Detail:
Cartrefi Cymru Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Familiarise yourself with the values and mission of Cartrefi Cymru. Understanding their commitment to supporting individuals with learning disabilities will help you align your responses during interviews and demonstrate that you share their vision.
✨Tip Number 2
Highlight any relevant experience you have in social care, especially with learning difficulties. Be prepared to discuss specific examples of how you've made a positive impact in previous roles, as this will show your capability and passion for the position.
✨Tip Number 3
Prepare to discuss your leadership style and how you would manage a team in the absence of the Service Manager. Think about scenarios where you've successfully led a team or handled challenges, as this will be crucial for the Assistant Service Manager role.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to work shifts, including sleep-ins. This role requires adaptability, so sharing your experiences of working in similar environments can strengthen your application.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Assistant Service Manager position. Understand the key responsibilities and the values of Cartrefi Cymru, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in supporting individuals with learning disabilities. Be specific about your roles and how they relate to the responsibilities outlined in the job description.
Showcase Your Values: Cartrefi Cymru is looking for candidates who embody their values of honesty, trust, kindness, respect, and wellbeing. Make sure to include examples in your application that demonstrate how you align with these values in your previous work.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Cartrefi Cymru Co-operative
✨Understand the Values
Before your interview, take some time to familiarise yourself with Cartrefi Cymru's values: honesty, trust, kindness, respect, and wellbeing. Be prepared to discuss how you embody these values in your work and provide examples from your past experiences.
✨Showcase Relevant Experience
Highlight your experience supporting individuals with learning disabilities in a social care setting. Be ready to share specific instances where you made a positive impact on someone's life, demonstrating your commitment to their independence and wellbeing.
✨Prepare for Operational Questions
Since this role involves hands-on operational responsibilities, expect questions about managing a team, monitoring performance, and handling day-to-day operations. Think of scenarios where you've successfully led a team or resolved conflicts to illustrate your leadership skills.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, training opportunities, and the challenges faced by the service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
