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For Companies At a Glance
- Tasks: Engage customers, maintain amusement machines, and ensure a fun gaming environment.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
- Benefits: Enjoy perks like extra pay, discounts, free game vouchers, and ongoing training.
- Why this job: Be part of a vibrant team that values fun, customer service, and career development.
- Qualifications: No specific qualifications needed, just a passion for games and great customer service skills.
- Other info: Opportunities for management training and a supportive work culture await you!
Are you looking for a fun and fast paced environment to work in, with great benefits?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Gameskeeper, in return you\’ll get:
- the opportunity to earn an extra 50p per hour, paid to you every month
- access to apprenticeship programmes and our in-house management training programmes
- optional pension plan
- additional days holiday with length of service up to five days
- ongoing training and development, with the opportunity to fast track your career
- free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- financial long service awards
- a £15 donation to our dedicated charity partner when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- opportunity to join our healthcare cash plan
The What…
Can you keep ahead of the game? Our Gameskeepers play a starring role in ensuring our customers have an enjoyable and engaging experience. In this role, you will ensure that the amusement machines are in full order, stock is replenished and that the games area and machines are spick and span at all times. You will also interact with our customers while they play and celebrate success!
Within our fast-paced, dynamic world, you will be trained on everything you need to know in the Amusements area. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful, we’ll want to see:
- An interest in games or computers
- Experience in a customer-facing role
- Ability to demonstrate great customer service
- High energy and ability to work in a fast-paced environment
- Ability to use own initiative as well as being a friendly and supportive team player
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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Amusements Team Member employer: Hollywood Bowl
Contact Detail:
Hollywood Bowl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amusements Team Member
✨Tip Number 1
Show your enthusiasm for games and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will demonstrate that you're not just looking for a job, but that you genuinely care about providing a great experience for customers.
✨Tip Number 2
Familiarise yourself with the latest trends in amusement games and technology. Being knowledgeable about popular games can help you connect with customers and show that you're engaged with the industry, making you a more attractive candidate.
✨Tip Number 3
Network with current employees or others in the industry. Engaging with people who work at Hollywood Bowl Group can provide you with insider tips and insights about the company culture, which can be beneficial during your application process.
✨Tip Number 4
Prepare to showcase your ability to thrive in a fast-paced environment. Think of examples from your past experiences where you've successfully managed multiple tasks or provided excellent customer service under pressure, as this is key for the role of a Gameskeeper.
We think you need these skills to ace Amusements Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or roles that required high energy and enthusiasm. Mention any previous work with games or in fast-paced environments to align with the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your passion for games and customer interaction. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for, such as initiative and teamwork.
Showcase Your Personality: Since this role requires a friendly and engaging attitude, let your personality shine through in your application. Use a conversational tone and share why you would be excited to work at Hollywood Bowl Group.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hollywood Bowl
✨Show Your Enthusiasm
As a Gameskeeper, your energy and enthusiasm are key. Make sure to express your excitement about the role and the company during the interview. Share why you love games or customer service, and how that passion can enhance the customer experience.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Research the Company
Familiarise yourself with Hollywood Bowl Group's values, mission, and recent developments. Understanding their commitment to diversity and inclusion will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Ask Engaging Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training programmes, career progression opportunities, or how the team celebrates successes. This shows your interest in the role and helps you gauge if it's the right fit for you.
