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For Companies At a Glance
- Tasks: Engage and assist customers while achieving personal KPIs in a vibrant retail environment.
- Company: Join New Balance, a family-oriented sportswear brand committed to growth and community.
- Benefits: Enjoy competitive pay, a bonus scheme, generous discounts, and flexible uniforms.
- Why this job: Be part of an exciting team that values customer satisfaction and personal development.
- Qualifications: Team player with excellent customer service skills and a passion for retail.
- Other info: Flexible hours including weekends; great opportunities for growth across Europe.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- Achieve personal KPIs and contribute to overall store performance.
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering to leaving the store.
- Help ensure the store remains as commercial as possible following company guidelines.
- Adhere to company policies and procedures.
- Maintain health, safety, and environmental standards in the store.
- Perform other duties as required by the management team.
REQUIREMENTS FOR SUCCESS:
- Be a team player.
- Demonstrate excellent customer service skills.
- Have a passion for retail and sales.
- Desire to learn and grow.
- Ability to perform basic math and retail operational processes.
- Effective communication skills.
- Flexible work schedule including weekends and holidays.
ADDITIONAL BENEFITS:
- Competitive compensation.
- Potential to earn more through our Retail Bonus Scheme.
- Great development opportunities.
- Inclusive working environments across all our European locations.
- Generous staff discount.
- Project involvement across our European region.
- Flexible uniform package.
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Retail Associate (8 hours, 3 months fixed term) - Bridgend employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (8 hours, 3 months fixed term) - Bridgend
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. Understanding their mission and what sets them apart will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've engaged with customers, resolved issues, or contributed to a positive shopping experience.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work varied hours, including weekends and holidays. This shows your commitment to being a reliable team player in a retail environment.
✨Tip Number 4
Demonstrate your enthusiasm for personal growth and development. Mention any relevant training or courses you've taken, and express your eagerness to learn more about retail operations and sales strategies.
We think you need these skills to ace Retail Associate (8 hours, 3 months fixed term) - Bridgend
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance as a brand. Highlight your passion for sportswear and how it aligns with their values in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant retail skills. Use specific examples that demonstrate your ability to engage and excite customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your desire to be a brand ambassador and how you can contribute to the store's performance.
Highlight Teamwork Skills: Emphasise your ability to work as part of a team. Provide examples of past experiences where you successfully collaborated with others to achieve common goals.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail and sales during the interview. Share specific examples of how you've engaged with customers in the past and how you can bring that enthusiasm to New Balance.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be prepared to discuss your experiences working in teams. Highlight how you’ve contributed to team success and how you can support your colleagues at New Balance.
✨Prepare for Customer Service Scenarios
Anticipate questions about customer service situations. Think of examples where you’ve gone above and beyond for a customer, as this will showcase your ability to deliver total customer satisfaction.
✨Understand the Brand
Familiarise yourself with New Balance's values and products. Being able to speak knowledgeably about the brand will demonstrate your commitment and help you stand out as a true brand ambassador.
