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- Tasks: Manage service delivery and collaborate with teams to improve lives through innovative solutions.
- Company: Join The Community Revolution CIC, a social enterprise dedicated to making a positive impact.
- Benefits: Enjoy flexible hours and the chance to work on meaningful projects that matter.
- Why this job: Be part of a passionate team driving change and enhancing community well-being.
- Qualifications: 3 years of experience in service delivery, excellent communication, and project management skills required.
- Other info: Experience with agile methodologies and project management tools like Jira is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Volunteer Service Owner | The Community Revolution CIC
Join to apply for the Volunteer Service Owner | The Community Revolution CIC role at The Community Revolution CIC.
We are currently recruiting a Service Owner to support various delivery tasks related to the social enterprise’s projects. We seek an individual who is passionate, hands-on, and capable of multitasking.
What difference will you make?
Our mission is to use innovative methods to address challenges faced by our beneficiaries/service users. Your work within our delivery team will help improve their lives.
What are we looking for?
Experience: 3 years of prior experience in the profession is essential.
Skills and competencies: Proven track record of delivering successful services in a fast-paced environment. Excellent communication, collaboration, and project management skills. Ability to prioritize tasks and manage multiple projects simultaneously. Experience with agile development methodologies, such as Scrum for Trello. Familiarity with project management tools, such as Jira.
What will you be doing?
As a Service Owner, you will manage and consult with internal and external stakeholders (clients) to define the service vision and strategy, ensuring a smooth lifecycle.
Conduct market research and analysis to identify opportunities, customer needs, and threats.
Develop and manage the service backlog, prioritizing features and user stories based on business value, customer feedback, and technical feasibility.
Lead procurement activities.
Develop metrics and produce performance reports.
Collaborate with cross-functional teams to ensure requirements are understood and to provide ongoing guidance. This includes capturing, documenting, and communicating requirements.
Map business processes (e.g., flowcharts) to document key processes.
Support user acquisition and engagement through effective positioning, messaging, and feature development.
The role involves working with the delivery and administration teams. Hours and days are flexible.
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Volunteer Service Owner | The Community Revolution CIC employer: The Community Revolution Cic
Contact Detail:
The Community Revolution Cic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Service Owner | The Community Revolution CIC
✨Tip Number 1
Familiarise yourself with agile methodologies, especially Scrum and tools like Trello. Being able to demonstrate your understanding of these frameworks during discussions can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the social enterprise sector. Attend relevant events or webinars where you can meet people who work in similar roles. This can provide insights into the role and may even lead to a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple projects in fast-paced environments. Highlight your communication and collaboration skills, as these are crucial for the Service Owner position.
✨Tip Number 4
Research The Community Revolution CIC and their current projects. Understanding their mission and recent initiatives will allow you to tailor your conversations and show genuine interest in contributing to their goals.
We think you need these skills to ace Volunteer Service Owner | The Community Revolution CIC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly your three years in similar roles. Emphasise your skills in project management, communication, and collaboration, as these are key for the Volunteer Service Owner position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social enterprise and your hands-on approach. Mention specific examples of how you've successfully managed multiple projects and delivered services in fast-paced environments.
Highlight Agile Experience: Since the role requires familiarity with agile methodologies like Scrum and tools such as Trello and Jira, be sure to include any relevant experience you have with these in your application. This will demonstrate your capability to adapt to their working style.
Showcase Your Impact: In your application, illustrate how your previous work has positively impacted beneficiaries or service users. Use metrics or specific outcomes to quantify your contributions, which aligns with the mission of The Community Revolution CIC.
How to prepare for a job interview at The Community Revolution Cic
✨Show Your Passion for Community Work
Make sure to express your enthusiasm for the mission of The Community Revolution CIC. Share any personal experiences or projects that demonstrate your commitment to improving the lives of others, as this will resonate well with the interviewers.
✨Highlight Your Project Management Skills
Be prepared to discuss specific examples of how you've successfully managed multiple projects in a fast-paced environment. Use metrics or outcomes to illustrate your effectiveness, especially if you have experience with tools like Jira or methodologies like Scrum.
✨Demonstrate Your Communication Abilities
Since the role involves consulting with various stakeholders, showcase your communication skills. Prepare to discuss how you've effectively collaborated with teams and clients in the past, and be ready to provide examples of how you’ve navigated challenges in these interactions.
✨Prepare for Questions on Agile Methodologies
Given the emphasis on agile development, brush up on your knowledge of Scrum and other agile practices. Be ready to explain how you've applied these methodologies in previous roles and how they can benefit the service delivery at The Community Revolution CIC.
