Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, promote banking products, and build lasting relationships.
- Company: Fifth Third Bank connects great people to exciting career opportunities in banking.
- Benefits: Enjoy a full-time role with training, growth opportunities, and a supportive work culture.
- Why this job: Join a dynamic team focused on customer satisfaction and personal development in finance.
- Qualifications: A college degree or relevant experience is preferred; sales skills are a plus.
- Other info: This entry-level position offers a chance to learn and grow within the financial industry.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Personal Banker II – Oakwood FC role at Fifth Third Bank
1 week ago Be among the first 25 applicants
Join to apply for the Personal Banker II – Oakwood FC role at Fifth Third Bank
Get AI-powered advice on this job and more exclusive features.
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
General Function
Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer\’s needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank\’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties And Responsibilities
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
- Provide guidance to CSRs with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
- Adhere to established policies and procedures while opening/servicing the full range of Retail products.
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
Supervisory Responsibilities
None.
Minimum Knowledge, Skills And Abilities Required
- College degree or work experience providing transferrable skills or combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.
Working Conditions
- Normal office environment.
- Extending viewing of computer screens.
- This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
- Travel outside of the affiliate will be required for various classroom training sessions.
Personal Banker II – Oakwood FC
LOCATION — Dayton, Ohio 45419
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
Referrals increase your chances of interviewing at Fifth Third Bank by 2x
Get notified about new Personal Banker jobs in Chichester, England, United Kingdom.
Worthing, England, United Kingdom 1 week ago
Customer Service, Senior Personal Banker
Worthing, England, United Kingdom 1 week ago
Customer Service, Senior Personal Banker
Portsmouth, England, United Kingdom 1 day ago
Defence Business Services (DBS) -DIT-KIB Records Business Manager
Portsmouth, England, United Kingdom 1 week ago
Eastleigh, England, United Kingdom 1 day ago
West Sussex, England, United Kingdom 2 days ago
Netley, England, United Kingdom 2 days ago
Attendance and Alternative Provision Officer
Petersfield, England, United Kingdom 1 month ago
Godalming, England, United Kingdom 1 day ago
Administrator – 12 month FTC (Maternity Cover)
West Sussex, England, United Kingdom 1 week ago
Portsmouth, England, United Kingdom 5 days ago
Portsmouth, England, United Kingdom 5 days ago
Portsmouth, England, United Kingdom 1 week ago
Havant, England, United Kingdom 1 month ago
Support Services Administrator – HMP Isle of Wight (Ref: 7266)
Newport, England, United Kingdom 1 week ago
Sutton, England, United Kingdom 1 week ago
Fareham, England, United Kingdom 5 days ago
Hampshire, England, United Kingdom 1 week ago
Worthing, England, United Kingdom 1 week ago
Worthing, England, United Kingdom 2 weeks ago
Hedge End, England, United Kingdom 2 weeks ago
Horsham, England, United Kingdom 3 weeks ago
Fareham, England, United Kingdom 2 days ago
Bognor Regis, England, United Kingdom 2 weeks ago
Executive Assistant to the Director of Service Transformation – 31297
West Sussex, England, United Kingdom 2 hours ago
West Sussex, England, United Kingdom 1 week ago
West Sussex, England, United Kingdom 3 days ago
Farnham, England, United Kingdom 3 weeks ago
Portsmouth, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Personal Banker II - Oakwood FC employer: Fifth Third Bank
Contact Detail:
Fifth Third Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker II - Oakwood FC
✨Tip Number 1
Familiarise yourself with Fifth Third Bank's products and services. Understanding their offerings will not only help you in the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current employees or professionals in the banking industry. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare for situational questions that focus on customer service and sales scenarios. Think of examples from your past experiences where you successfully handled customer needs or achieved sales targets.
✨Tip Number 4
Showcase your ability to build relationships. Since the role emphasises relationship building, be ready to discuss how you've developed strong connections with clients or colleagues in previous roles.
We think you need these skills to ace Personal Banker II - Oakwood FC
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Personal Banker II position. Familiarise yourself with the sales process, customer relationship management, and the specific banking products mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, customer service, and the financial industry. Use keywords from the job description to demonstrate that you meet the qualifications and can fulfil the role effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for banking and your ability to build customer relationships. Mention specific examples of how you've successfully sold products or services in the past, and express your enthusiasm for joining Fifth Third Bank.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the banking sector.
How to prepare for a job interview at Fifth Third Bank
✨Know Your Products
Familiarise yourself with the full range of banking products and services offered by Fifth Third Bank. Be prepared to discuss how these products can meet customer needs, as this will demonstrate your understanding of the role and your ability to provide tailored solutions.
✨Master the Consultative Sales Process
Understand the consultative sales process and be ready to explain how you would use it to build customer profiles and identify financial needs. Practising this approach will help you articulate your strategy during the interview.
✨Showcase Relationship Building Skills
Prepare examples from your past experiences that highlight your ability to build relationships with customers. Emphasise your communication skills and how you've successfully engaged with clients to enhance their banking experience.
✨Demonstrate Ethical Behaviour
Fifth Third Bank values ethical conduct highly. Be ready to discuss scenarios where you had to make tough decisions while adhering to policies and maintaining customer trust. This will show your alignment with the bank's values.
