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For Companies At a Glance
- Tasks: Serve guests, maintain cleanliness, and assist the kitchen team in a vibrant restaurant setting.
- Company: The Westin London City is a luxury spa hotel with stunning views and a focus on wellness.
- Benefits: Enjoy flexible working, staff accommodation rates, health plans, and continuous learning opportunities.
- Why this job: Join a supportive team dedicated to enhancing guest experiences in a dynamic environment.
- Qualifications: Personality and potential are key; experience in hospitality and fluency in English preferred.
- Other info: Be part of a global organisation committed to sustainability and community impact.
Overview
The Westin London City boasts an impressive riverside location and spectacular views over London’s historic River Thames. Overlooking Shakespeare’s Globe and the striking Tate Modern, our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi‑Fi. Guests are invited to indulge in an array of Westin services and amenities.
Our mission is “To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves.”
At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture.
Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of London’s most iconic landmarks.
A DAY IN THE LIFE
A DAY IN THE LIFE OF A FOOD & BEVERAGE ASSOCIATE (Casual) AT THE WESTIN LONDON CITY
In this role you will report to the Assistant Food & Beverage Manager
What you\\\’ll be doing…
- You will be the first and last point of contact with the guest in the hotel’s food and beverage areas
- You will be serving guests at the table
- Keeping the restaurant and bar areas clean, safe and tidy
- Setting and resetting of tables in the restaurant before guests arrive and after they leave
- Liaising with the kitchen team and helping out with beverage service
- Learning opportunities through Mariott & 4C training portals
What we need from you
We hire mostly on personality & potential but here are a few of our requirements…
To succeed in the role of Food & Beverage Associate, you will need the following qualities and skills:
- Wine knowledge and service.
- Spirits/general beverage knowledge.
- Excellent food service skills.
- Team player who can be flexible and happy to both cover shifts and work in other areas as part of their weekly rota structure.
- Flexible to work between different duties in the food & beverage operations depending on the business need
- Previous experience in a similar role in a four- or five-star environment desirable.
- Oral & written fluency in English. Additional language will be considered a plus.
What we offer
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Flexible working (subject to role and probationary review)
- Staff accommodation rates across UK (Mariott & 4C Group Hotels)
- Life Assurance Cover
- Cycle to Work Scheme
- Technology Scheme
- Health Cash Plan (HSF)
- Referral Bonus Scheme
- Workplace pension scheme
- Access to Employee Assistance Program (EAP) and Wellbeing Support
- Eyecare vouchers
- Private Medical Insurance
- Continuous Learning & Development opportunities
- Recognition Programme
- Opportunity to attend Social events.
EQUAL OPPORTUNITIES
4C Group and The Westin London City are an equal opportunity employer.
About 4C Group
4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group’s mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.
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Food & Beverage Associate (casual) employer: The Westin London City
Contact Detail:
The Westin London City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Associate (casual)
✨Tip Number 1
Familiarise yourself with the Westin's wellness mission and values. Understanding their focus on enhancing guest well-being will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Brush up on your knowledge of wines and spirits, as this role requires general beverage knowledge. Being able to discuss different types of beverages confidently can set you apart from other candidates.
✨Tip Number 3
Showcase your flexibility and willingness to cover different roles. The ability to adapt to various tasks in a fast-paced environment is crucial, so be prepared to share examples of how you've successfully managed multiple responsibilities in previous jobs.
✨Tip Number 4
Network with current or former employees of The Westin London City. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Food & Beverage Associate (casual)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Food & Beverage Associate. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: Emphasise any previous experience in food and beverage service, especially in a four- or five-star environment. Mention specific skills such as knowledge of wine and spirits, as well as excellent food service abilities.
Craft a Personal Statement: Write a personal statement that reflects your personality and potential. Share why you are passionate about hospitality and how you can contribute to enhancing guest experiences at The Westin London City.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at The Westin London City
✨Showcase Your Personality
Since the company hires mostly on personality and potential, make sure to let your true self shine during the interview. Be friendly, approachable, and enthusiastic about the role.
✨Demonstrate Beverage Knowledge
Brush up on your knowledge of wines and spirits before the interview. Being able to discuss different beverages confidently will show that you are prepared and knowledgeable, which is crucial for a Food & Beverage Associate.
✨Highlight Flexibility
The role requires flexibility in working shifts and covering different roles. Be ready to discuss your previous experiences where you adapted to changing situations or took on various responsibilities.
✨Emphasise Teamwork Skills
As you'll be liaising with the kitchen team and serving guests, it's important to highlight your teamwork skills. Share examples of how you've successfully worked with others in a fast-paced environment.
