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For Companies At a Glance
- Tasks: Support a dynamic team with essential administrative tasks and keep everything running smoothly.
- Company: Join North Northamptonshire Council, dedicated to transforming lives in the community.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment for professional growth.
- Why this job: Be part of a collaborative culture where your contributions are valued and make a real impact.
- Qualifications: Strong communication skills, IT proficiency, and a proactive attitude are essential.
- Other info: 10-month Fixed-Term Contract available; contact Nancy for an informal chat about the role.
The predicted salary is between 24000 - 36000 £ per year.
About the role
We are seeking a motivated and capable individual to join our East Northants Adult Social Care Team as a Business Support Officer (BSO). This is a vital role that provides key administrative support to a busy and dynamic team delivering essential services within the community.
About the Role
As a Business Support Officer, you will be responsible for a range of administrative tasks that contribute to the smooth operation of the team. You will be the primary administrative support within the team and will play a crucial role in maintaining efficiency and organisation. In return, you will benefit from a strong network of Business Support Officers across other teams who work collaboratively and offer mutual support.
Key Responsibilities
Answering telephone enquiries and directing calls appropriately
Inputting and maintaining accurate data in internal databases
Managing and updating a shared inbox
Taking minutes during meetings and distributing documentation accordingly
What We’re Looking For
Strong communication skills, both written and verbal
Confidence in handling a high volume of telephone calls
Proficiency in Microsoft Word, Outlook, and Excel
Excellent attention to detail and the ability to work to deadlines
A proactive, reliable, and well-organised individual with the ability to use initiative
What We Offer
Support and training to help you succeed in your role
A collaborative and friendly working environment
Opportunities for professional development within Adult Social Care
If you are enthusiastic, proficient in IT, and eager to work in a fast-paced setting where your contributions are genuinely valued, we would be delighted to hear from you.
For an informal discussion about the role, please contact Nancy McKeown on 07557291991.
A 10-month Fixed-Term Contract (FTC) opportunity is also available for a Business Support Officer position based in Wellingborough. If you would like to be considered for this role, please clearly indicate your interest in your supporting statement.
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28days, rising to 33days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
The following content displays a map of the job\’s location.
- Location East Northamptonshire House, Cedar Drive, Thrapston, United Kingdom
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Business Support Officer employer: Northamptonshire Sport
Contact Detail:
Northamptonshire Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Business Support Officer. Understanding tasks like managing shared inboxes and taking minutes will help you demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Showcase your communication skills by preparing to discuss how you've effectively handled telephone enquiries in the past. This will highlight your confidence and ability to manage high call volumes.
✨Tip Number 3
Network with current or former Business Support Officers if possible. They can provide insights into the team dynamics and expectations, which can be invaluable during your application process.
✨Tip Number 4
Research North Northamptonshire Council's values and commitments. Aligning your personal values with theirs can strengthen your case as a candidate who fits well within their organisational culture.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Support Officer. Emphasise your administrative skills, attention to detail, and proficiency in Microsoft Office applications.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your previous experience has prepared you for the tasks outlined in the job description, such as managing data or handling telephone enquiries.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively, both verbally and in writing. This could include experiences where you successfully managed customer inquiries or collaborated with team members.
Show Initiative and Reliability: In your application, illustrate instances where you took the initiative or demonstrated reliability in previous roles. This could be through examples of meeting deadlines, managing multiple tasks, or contributing to team efficiency.
How to prepare for a job interview at Northamptonshire Sport
✨Showcase Your Communication Skills
As a Business Support Officer, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Consider sharing examples of how you've successfully handled telephone enquiries or communicated with team members in previous roles.
✨Highlight Your IT Proficiency
Since proficiency in Microsoft Word, Outlook, and Excel is crucial for this role, make sure to mention your experience with these tools. You could discuss specific tasks you've completed using these applications, such as managing data or creating documents, to show that you're well-equipped for the job.
✨Emphasise Attention to Detail
Attention to detail is key in administrative roles. Prepare to discuss situations where your meticulous nature has helped avoid errors or improved efficiency. You might want to mention how you ensure accuracy when inputting data or taking minutes during meetings.
✨Demonstrate Your Organisational Skills
Being well-organised is vital for a Business Support Officer. Share examples of how you've managed multiple tasks or deadlines in the past. You could also talk about any systems or methods you use to stay organised, which will show that you can handle the demands of a busy team.
