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- Tasks: Diagnose and resolve network issues while maintaining optimal service across the CityFibre network.
- Company: Join the UK's largest fibre-only network, setting new standards for digital infrastructure.
- Benefits: Enjoy a competitive salary, an expensed van, 25 days annual leave, and wellness initiatives.
- Why this job: Make a real impact on communities by improving internet connections and supporting economic growth.
- Qualifications: Strong background in fibre work, including installation, fault-finding, and relevant certifications.
- Other info: We value diversity and inclusion, offering a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
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Please note this role requires travel, and therefore a fully expensed van is included. Covering Kettering, Northampton, Rothwell, Wellingborough, Luton & Milton Keynes
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, but also help businesses to innovate, provide entire communities with a better digital foundation, and support economic growth locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist
As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to end-user premises.
You’ll receive a competitive salary, an expensed van, a performance-related bonus, and a range of benefits to support your financial, physical, and mental wellbeing.
This is some of what you can expect to do:
- Leverage your hands-on experience with fibre to manage and maintain network performance
- Diagnose and resolve network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilise advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Manage complex installations and repairs, adhering to safety protocols, and complete tasks promptly on the day of service
- Adapt to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You should have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing, and fibre splicing. Additionally, you will have:
- Core network fault-finding and problem-solving skills
- Experience auditing safe systems of work
- Experience with OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- A valid UK driving licence
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality, endorsed by and partnered with various organizations. We have pledged our commitment to the Armed Forces Covenant and are a Disability Confident Employer. We work with Employee Networks to ensure everyone’s voices are heard, fostering a sense of belonging and pride in being part of CityFibre. To learn more about our culture and values, visit our website.
What you can expect from us
We support your growth both inside and outside of work by providing tools for career development and a comprehensive benefits package tailored to your lifestyle. Benefits include 25 days of annual leave, a day off on your birthday, a day off to support a charity or organization of your choice, wellbeing and savings initiatives such as private medical insurance, and supportive family-friendly and menopause policies.
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Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Familiarise yourself with the latest fibre technology and network performance metrics. Being knowledgeable about advancements in fibre optics will not only impress during discussions but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the fibre industry through LinkedIn or local meetups. Building connections can provide insights into the company culture and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for potential technical assessments by practising fault diagnosis scenarios. Being able to demonstrate your problem-solving skills in real-time will set you apart from other candidates.
✨Tip Number 4
Showcase your adaptability and willingness to travel during interviews. Highlighting your flexibility and readiness to work in diverse environments will align well with the job's requirements and make you a more attractive candidate.
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Fibre Quality Specialist position. Highlight key skills and experiences that align with what the company is looking for.
Tailor Your CV: Customise your CV to reflect your experience with fibre networks, fault diagnosis, and problem-solving skills. Use specific examples from your past work that demonstrate your ability to manage and maintain network performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your hands-on experience with fibre, your understanding of safety protocols, and how you can contribute to the company's mission of improving digital infrastructure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CityFibre
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with fibre, including network build and FTTx installation. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your expertise and problem-solving abilities.
✨Understand the Company’s Values
Familiarise yourself with CityFibre's commitment to diversity, inclusion, and community impact. During the interview, express how your personal values align with theirs, which can help you stand out as a candidate who fits well within their culture.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios related to diagnosing and resolving network issues. Practice articulating your thought process and the steps you would take to troubleshoot problems, as this will showcase your analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the tools and technologies they use for diagnostics or how they support employee development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
