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For Companies At a Glance
- Tasks: Lead your team and manage store operations during your shift.
- Company: Join Sainsbury's, a leading retailer passionate about food and customer service.
- Benefits: Enjoy flexible working hours, discounts, free food, and wellness support.
- Why this job: Kickstart your management career in a supportive, diverse environment with growth opportunities.
- Qualifications: No prior experience needed; just bring your passion for teamwork and customer satisfaction.
- Other info: Work four days a week with a clear training plan tailored to you.
The predicted salary is between 30450 - 42630 £ per year.
Customer and Trading Manager – Convenience
Salary: From £30,450Location: Northampton Local Store, Northampton, NN1 4ATContract type: PermanentBusiness area: RetailClosing date: 09 July 2025Requisition ID: 400003648
Shift hours4 Day weeks, no set weekly scheduleEarly shift: 06:00 – 15:00Late shift: 13:00 – 23:00
It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our convenience stores are perfect to help you develop all the skills you’ll need — and more.
You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you’ll give a thorough handover to the next Manager.
We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you\’ll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop.
There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.
What we’ll give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Condensed working – you’ll have the opportunity to work your hours flexibly over 4 days
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey
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Customer and Trading Manager - Convenience employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Convenience
✨Tip Number 1
Familiarise yourself with Sainsbury's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you demonstrate how you can contribute to their mission during the interview.
✨Tip Number 2
Prepare examples of your leadership experience, especially in retail or team management. Be ready to discuss how you've motivated teams and handled challenges, as this role requires strong managerial skills.
✨Tip Number 3
Research the local store environment in Northampton. Knowing the specific challenges and opportunities in that area can help you tailor your responses and show your genuine interest in the position.
✨Tip Number 4
Network with current or former employees of Sainsbury's if possible. They can provide insights into the company culture and expectations, which can be invaluable for your interview preparation.
We think you need these skills to ace Customer and Trading Manager - Convenience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to manage shifts and motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention how your skills align with the responsibilities of a Customer and Trading Manager, and why you want to work for Sainsbury's specifically.
Showcase Your Leadership Skills: Emphasise your leadership qualities in both your CV and cover letter. Provide examples of how you've successfully led a team, managed performance, and improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Customer and Trading Manager. Familiarise yourself with the key tasks such as managing shifts, leading a team, and ensuring customer satisfaction. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to motivate and inspire others, as this is crucial for the position. Be ready to discuss how you would handle challenges and support your team.
✨Demonstrate Customer Focus
Since the role revolves around customer satisfaction, be prepared to discuss how you would ensure a positive shopping experience. Think of specific strategies you could implement to delight customers and how you would handle any complaints or issues that arise.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This shows your genuine interest in the role and the company. You might ask about the team dynamics, training opportunities, or how success is measured in the position.
