At a Glance
- Tasks: Lead and coach teams to deliver exceptional customer service at Manchester Airport.
- Company: Join Pret A Manger, a beloved fast-casual restaurant chain focused on quality and sustainability.
- Benefits: Enjoy free meals, discounts, 28 days holiday, and career growth opportunities.
- Why this job: Be part of a fun, fast-paced team making delicious food while gaining valuable skills.
- Qualifications: No specific qualifications required; just a passion for leadership and customer service.
- Other info: Airport security pass required; Pret covers the cost.
Calling all passionate Leaders to discover a world of opportunities at Pret A Manger, Manchester Airport, Terminal 2, Manchester M90 1QX GBR!
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You\’ll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that\’s not all – at Pret, we invest in your growth! You\’ll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
Explore our current job openings:
- We have Full-time (35 Hours) Front of House Leader positions available – Shifts are spread over 5 days from Monday to Sunday and can start as early from 3am and finish as late as midnight.
About the pay:
- £14.01 to £15.26 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)*
What’s more?
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am **
- 28 days paid holiday (pro-rata if you\’re part-time)
- Your Pret Benefits – employee discount program (Retails, Food, restaurants, Gym, etc)
- Free shoes
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- And more…
As a Airport employee you will also enjoy the following unique benefits:
- Free parking
- Free Car Park while you are on holiday, subject to availability
- Discounted Shopping at the Airport
- Cycle to Work Scheme
You want career Growth?
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member)
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 3
- Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we\’re dedicated to delighting our customers every day. our food is handmade in our shop kitchens throughout the day and anything we don\’t sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It\’s (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!
As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). As part of the process, you must be able to provide 5 years of references – these can be:
- Employment Reference
- Self-Employed Reference
- Unemployment Reference ( Job Centre or Benefits Offices)
- School/ Education Reference
- Agency Reference
- After initial training
**Terms and conditions apply
You want to know more about the role, benefits and Values please visit https://www.pret.co.uk/en-GB/pret-jobs #J-18808-Ljbffr
Front of House Leader - Manchester Airport T2 Airside employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - Manchester Airport T2 Airside
✨Tip Number 1
Familiarise yourself with Pret A Manger's values and mission. Understanding their commitment to quality, sustainability, and customer experience will help you align your answers during the interview and demonstrate your passion for the brand.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully coached or trained a team in the past. This will show that you can take ownership of shifts and support your colleagues effectively.
✨Tip Number 3
Since this role is in a fast-paced environment, be ready to discuss how you handle pressure and multitask. Share specific instances where you've thrived under similar conditions to showcase your suitability for the role.
✨Tip Number 4
Make sure to express your enthusiasm for career growth within the company. Mention any interest in their Training Academy or internal promotion opportunities, as this shows you're committed to developing your skills and contributing to Pret's success.
We think you need these skills to ace Front of House Leader - Manchester Airport T2 Airside
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Leader at Pret A Manger. Highlight your passion for customer service and leadership in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in fast-paced environments and any previous leadership roles. Use specific examples that demonstrate your ability to coach and support a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Pret A Manger and how your values align with theirs, especially regarding customer experience and teamwork.
Prepare for the Interview: If selected for an interview, prepare by thinking about scenarios where you've successfully led a team or improved customer satisfaction. Be ready to discuss how you would handle challenges in a busy environment.
How to prepare for a job interview at Pret A Manger
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Leadership Skills
As a Front of House Leader, you'll need to showcase your ability to lead and motivate a team. Prepare to discuss your leadership style and provide examples of how you've successfully trained or coached others in the past.
✨Emphasise Teamwork and Collaboration
Pret A Manger values teamwork, so be ready to talk about your experience working in a fast-paced environment. Highlight instances where you collaborated with colleagues to achieve common goals or improve service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to make quick decisions or resolve conflicts, and be prepared to explain your thought process.