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For Companies At a Glance
- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: FLANNELS is a luxury fashion destination featuring over 200 top brands.
- Benefits: Flexible hours, a dynamic work environment, and a chance to work with luxury fashion.
- Why this job: Join a stylish team, learn about fashion, and provide exceptional customer service.
- Qualifications: Excellent communication skills, team player, and a passion for fashion.
- Other info: This role offers variable hours, perfect for students seeking flexible work.
1 day ago Be among the first 25 applicants
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Job Description
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team
Key Contribution Areas
- To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
- Ask open questions to find out customers needs
- To recommend, select and locate the correct merchandise for the customers needs
- To provide information about in store offers, promotions and store cards
- To receive and process cash and card transactions
- Be aware of latest trends and remain fully updated on product knowledge
- Maintain a customer friendly and customer focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands and the product we sell.
- Offer alternatives and add on sales as and when necessary
- Ensure store standards are complete and the store is prepared for the next trading day
- Comply with all Flannels policies and procedures at all times.
Qualifications
Skills and Knowledge
- Excellent communication skills
- Able to work effectively within a team environment
- Customer focused
Personal Qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Fashion conscious and trend aware
- Flexible and reliable
Additional Information
Think without limits – Think fast, fearlessly, and take the team with you.
Own it and back yourself – Own the basics, own your role and own the results.
Be relevant – Relevant to our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Retail
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Casual Sales Assistant - Flannels employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - Flannels
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the brands that FLANNELS carries. Being knowledgeable about the products will not only help you in conversations with customers but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you become more comfortable with asking open questions and providing excellent customer service, which is crucial for this position.
✨Tip Number 3
Visit a FLANNELS store before your interview to observe the environment and customer interactions. Take note of how staff engage with customers and the overall atmosphere, as this will give you valuable insights to discuss during your application process.
✨Tip Number 4
Show your enthusiasm for the role by preparing a few examples of how you've provided excellent customer service in the past. This will demonstrate your ability to maintain a customer-friendly environment and your passion for the retail industry.
We think you need these skills to ace Casual Sales Assistant - Flannels
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what FLANNELS is looking for in a Casual Sales Assistant. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail and customer service. Emphasise your communication skills, teamwork, and any previous roles that demonstrate your ability to provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion retail and your understanding of FLANNELS' brand values. Mention specific examples of how you can contribute to their team and enhance the customer experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a luxury retail environment.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Talk about your favourite brands, current trends, and why you love working in this industry. This will demonstrate your genuine interest and align with FLANNELS' luxury ethos.
✨Prepare for Customer Scenarios
Think of potential customer interactions you might face as a Sales Assistant. Prepare examples of how you would greet customers, ask open questions, and recommend products. This will show that you understand the importance of customer service in a retail environment.
✨Know the Brand Inside Out
Research FLANNELS and its product offerings before the interview. Familiarise yourself with the brands they carry and any recent promotions. This knowledge will help you answer questions confidently and show that you're proactive and well-prepared.
✨Demonstrate Team Spirit
Since teamwork is crucial in retail, be ready to discuss your experiences working in teams. Share examples of how you've collaborated with others to achieve goals or improve customer service. This will highlight your ability to fit into FLANNELS' team-oriented culture.
