At a Glance
- Tasks: Engage customers, manage stock, and maintain a neat sales floor.
- Company: Join New Balance, a family-oriented sportswear brand focused on growth.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and flexible uniforms.
- Why this job: Be part of an exciting team that values passion and development.
- Qualifications: Team player with customer service skills and a love for retail.
- Other info: Flexible hours, including weekends and holidays, with opportunities for growth.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for stockroom operations. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
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Provides superior product knowledge and service techniques to meet the stock needs of the customer.
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Develop product knowledge of store merchandise to enable you to educate the customer and on product features and benefits.
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Correctly measuring and fitting the customer to appropriate NB product, communicating current store promotion and correct price, and reviewing features and benefits.
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Keep floor area neat and organized. This includes stock and inventory functions, i.e. labelling and price marking items and merchandising apparel as needed. Organize and fill sales floor to maximize selling.
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Complete stock transfers, RTV’s and cycle counts.
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Protect Company Assets by greeting customers; attach and detach security tags (if provided); Report shrinkage and security violations. Monitor floor merchandise.
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Performs other duties as required.
REQUIREMENTS FOR SUCCESS:
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Team Player
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Demonstrate customer service skills
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A passion for retail, sales and stockroom operations
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Desire to learn
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Ability to perform basic maths and general retail operational processes
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Effective communication skills
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Proven organisational skills
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Flexible work schedule including weekends and holidays
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Ability to work early hours to execute deliveries before store opening and occasional night shifts
ADDITIONAL BENEFITS:
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Competitive compensation
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Potential to earn more through our Retail Bonus Scheme
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Great development opportunities
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Inclusive working environments across all our European locations
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Generous staff discount
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Project involvement across our European region
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Flexible uniform package
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Stockroom Associate (24 hours) - Swindon employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stockroom Associate (24 hours) - Swindon
✨Tip Number 1
Familiarise yourself with New Balance's product range and brand values. Understanding their mission and the specific features of their products will help you engage with customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your organisational skills during the interview. Be prepared to discuss how you manage stockroom operations and maintain a neat sales floor, as these are key responsibilities for the Stockroom Associate role.
✨Tip Number 3
Highlight your customer service experience. Share examples of how you've engaged with customers in previous roles, as this will demonstrate your ability to provide superior service and act as a brand ambassador.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work varied hours. Since the role requires early mornings and occasional night shifts, showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Stockroom Associate (24 hours) - Swindon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Stockroom Associate position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Your Passion: In your cover letter, express your genuine love for stockroom operations and retail. Share specific examples of your previous experiences that demonstrate your enthusiasm and commitment to customer service.
Highlight Relevant Skills: Make sure to emphasise your organisational skills, ability to work in a team, and effective communication abilities in your CV. Use bullet points to clearly outline your relevant experiences and achievements.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail and stockroom operations during the interview. Share specific examples of how you've engaged with customers or contributed to a team in previous roles.
✨Demonstrate Product Knowledge
Familiarise yourself with New Balance products and their features before the interview. Being able to discuss how you would educate customers about the benefits of the merchandise will show your commitment to the role.
✨Highlight Teamwork Skills
As a Stockroom Associate, being a team player is crucial. Prepare to discuss past experiences where you successfully collaborated with others to achieve a common goal, especially in a retail environment.
✨Prepare for Operational Questions
Expect questions related to stockroom operations, such as inventory management and organisation. Brush up on basic maths and be ready to explain how you would handle tasks like stock transfers and cycle counts.