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- Tasks: Monitor CCTV, conduct patrols, and ensure safety on a prestigious estate.
- Company: Join a dynamic team dedicated to security and customer service.
- Benefits: Enjoy 20 days annual leave, health perks, and company social events.
- Why this job: Make a positive impact while working nights in a secure environment.
- Qualifications: Must hold an SIA CCTV license and have customer service experience.
- Other info: No sponsorship available; perfect for proactive individuals.
The predicted salary is between 26000 - 36400 £ per year.
Join Our Team as a Security Controller!
- Location: West HamE16
- Salary: £26,000
- Shift Pattern: 4 on 4 off, 7pm-7am (Nights)
We\’re on the lookout for a proactive and dedicated Security Controllerto ensure the safety of residents and property on a prestigious estate. In this role, you’ll be at the frontline of protecting against unauthorized access, preventing theft, and maintaining a secure environment.
If you\’re passionate about security, customer service, and making a positive impact, this could be the perfect role for you!
What You\’ll Do
As part of our team, you’ll:
- Monitor and manage the estate’s CCTV system to proactively identify and report any suspicious activity or incidents.
- Carry out daily inspections of external areas (car parks, walkways, gardens) and internal communal spaces to ensure safety and security standards are upheld.
- Conduct regular internal patrols, ensuring corridors and emergency exits are kept clear at all times.
- Perform routine health and safety checks and escalate any concerns to the General or Duty Manager.
- Maintain detailed security logs and incident reports, including all CCTV observations and patrol findings.
- Oversee visitor access and manage contractor sign-ins, ensuring proper authorisation and documentation.
- Supervise and control the issuing and return of keys, following agreed protocols.
- Collaborate with the concierge team to support seamless estate operations and resident satisfaction.
- Ensure GDPR guidelines are followed at all times.
What You\’ll Bring
We’re looking for someone with:
- Qualifications:You must hold an SIA CCTV license
- Experience: You’ve worked in a high-end customer service environment and know how to handle confidential and sensitive matters with professionalism.
- Health & Safety Knowledge: You understand the importance of maintaining a safe workplace and are familiar with the relevant regulations.
Perks of Joining Us:
- 20 Days Annual Leave (Pro Rata) + Bank Holidays + Your Birthday Off.
- Cycle to Work Scheme
- MediCash
- SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well-being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events
- Pension Plan
Please note: We are unable to provide sponsorship for this role.
If you’re ready to play a key role in ensuring the safety and security of a prestigious estate, apply now and join our dynamic team!
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Security Controller (Nights) - West Ham (E16) Operations - Site Based · West Ham, E16 employer: Encoreestates
Contact Detail:
Encoreestates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Controller (Nights) - West Ham (E16) Operations - Site Based · West Ham, E16
✨Tip Number 1
Familiarise yourself with the specific security protocols and regulations relevant to the estate. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in high-end customer service environments. They can provide insights and potentially refer you to opportunities within our team.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled security issues or customer service challenges. This will showcase your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Stay updated on the latest trends and technologies in security, particularly CCTV systems. Being knowledgeable about advancements in this area can set you apart from other candidates.
We think you need these skills to ace Security Controller (Nights) - West Ham (E16) Operations - Site Based · West Ham, E16
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and customer service. Emphasise any previous roles where you managed safety protocols or worked with CCTV systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for security and your understanding of the role. Mention specific skills, such as your SIA CCTV license and health & safety knowledge, to demonstrate your suitability.
Highlight Relevant Experience: In your application, detail your experience in high-end customer service environments. Provide examples of how you've handled sensitive situations professionally, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a security role.
How to prepare for a job interview at Encoreestates
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures, especially those related to CCTV monitoring and health and safety regulations. Being able to discuss these confidently will show your understanding of the role.
✨Demonstrate Customer Service Skills
Since this role involves interaction with residents and contractors, be prepared to share examples of how you've provided excellent customer service in previous positions. Highlight your ability to handle sensitive situations with professionalism.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in security situations. Think about past experiences where you had to react quickly or manage a crisis, and be ready to explain your thought process.
✨Show Enthusiasm for the Role
Express your passion for security and your commitment to maintaining a safe environment. Employers appreciate candidates who are genuinely interested in the role and the impact they can make on the community.
