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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe through positive interactions.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and culture.
- Benefits: Enjoy up to 40% off, flexible life leave, and wellness support.
- Why this job: Join a creative team that values collaboration and personal development.
- Qualifications: Previous retail experience is a plus, but not essential; strong communication skills are key.
- Other info: Part-time role located in Cardiff with opportunities for growth.
The predicted salary is between 12000 - 18000 Ā£ per year.
Urban Outfitters Sales Associate ā Cardiff, UK
Join to apply for the Urban Outfitters Sales Associate ā Cardiff, UK role at Urban Outfitters Europe
This position is located at 14 The Hayes St Davids Centre, Cardiff, CF101AH United Kingdom
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters āPeers Training Peersā philosophy.
What You\āll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Companyās mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to metres
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development ofŃŃŠµ peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipments and help the team keep receiving and backāstock areas clean and organised}))
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, reātickets, transfers and RTVs)
- Exhibit awareness of lossāprevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display
- Uphold store merchandising and cleanliness standards
Lk? 3.000531
What You\āll Need
- Previous experience in a retail environment ā not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
Perks
Work Life Balance
- āLife Leaveā ā one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
Wellbeing
- Employee Assistance programme to support with mental, physical and financial health
- Discount on external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority level
Not Applicable
Employment type
Partātime
Job function
General Business, Other, and Customer Service
Industries
Retail, Retail Apparel and Fashion, and Consumer Services
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Urban Outfitters Sales Associate - Cardiff, UK employer: Urban Outfitters Europe
Contact Detail:
Urban Outfitters Europe Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Urban Outfitters Sales Associate - Cardiff, UK
āØTip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding their culture and values will help you connect better with the team and demonstrate your enthusiasm during any interactions.
āØTip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the day-to-day operations but also help you build rapport with potential colleagues, which can be beneficial during the hiring process.
āØTip Number 3
Showcase your communication skills by being friendly and approachable in all interactions. Whether it's during a casual chat or a formal interview, demonstrating your ability to engage positively with others is key for a Sales Associate role.
āØTip Number 4
Be prepared to discuss your awareness of current retail trends and how they relate to Urban Outfitters. Having specific examples ready will show that you're not only interested in the position but also knowledgeable about the industry.
We think you need these skills to ace Urban Outfitters Sales Associate - Cardiff, UK
Some tips for your application š«”
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Show Your Passion for the Brand: Urban Outfitters values a strong connection to its brand. In your application, express your enthusiasm for Urban Outfitters and your understanding of its appeal to the local market. Mention any personal experiences with the brand that showcase your genuine interest.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about transferable skills from other jobs or activities. Emphasise your communication skills, teamwork, and any customer service experience you may have, as these are crucial for the role.
Craft a Strong Cover Letter: Use your cover letter to tell a story about why you want to work at Urban Outfitters. Make it personal and engaging, and ensure it complements your CV by providing additional context about your skills and experiences.
How to prepare for a job interview at Urban Outfitters Europe
āØKnow the Urban Outfitters VIBE
Familiarise yourself with the Urban Outfitters VIBE philosophy. During the interview, be prepared to discuss how you can contribute to a positive store environment and enhance customer experiences through engaging conversations.
āØShowcase Your Team Spirit
Emphasise your ability to work collaboratively within a team. Share examples of how you've successfully contributed to team goals in previous roles, as teamwork is crucial for this position.
āØDemonstrate Product Knowledge
Research current trends and products offered by Urban Outfitters. Being able to discuss specific items or styles during your interview will show your genuine interest in the brand and its appeal to customers.
āØPrepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be ready to role-play or discuss how you would engage with customers to create a friendly and welcoming atmosphere in the store.
