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- Tasks: Deliver shopping to customers' doors while providing top-notch service.
- Company: Join Iceland, a leading food retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of our brand, connect with customers, and make a real difference every day.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and excellent people skills.
- Other info: Flexible shifts from early morning to late evening; teamwork is key!
Job title: Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to:
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you:
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us:
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the quickest routes and any potential traffic hotspots can help you stand out as a reliable driver who values efficiency.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of the company, practice how to engage positively with customers, handle queries, and resolve issues on the spot.
✨Tip Number 3
Show your enthusiasm for teamwork. Be prepared to discuss examples of how you've worked well in a team before, as this role requires flexibility and collaboration with colleagues.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. Think of scenarios where you had to think on your feet or adapt to unexpected challenges, as this will highlight your ability to thrive in a dynamic environment.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role involves delivering shopping and providing exceptional customer service, make sure to emphasise your interpersonal skills and any previous experience in customer-facing roles. Use specific examples to demonstrate how you've successfully interacted with customers.
Showcase Teamwork Experience: The job requires being a team player, so include experiences where you've worked collaboratively with others. Mention any instances where you helped out in different areas or supported colleagues, as this aligns with the expectations of the role.
Detail Your Driving Experience: Clearly state your driving licence details, including how long you've held it and your driving record. If you have experience driving in various conditions or managing deliveries, be sure to mention that as well.
Express Your Enthusiasm for the Role: Convey your passion for the open road and working in a dynamic environment. A positive attitude can set you apart, so share why you’re excited about the opportunity to be a Home Delivery Driver and how you plan to contribute to the team.
How to prepare for a job interview at Iceland Foods Ltd.
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to connect with customers and resolve any issues they may have.
✨Demonstrate Team Spirit
This role requires you to be a team player. During the interview, discuss your experiences working in a team environment and how you’ve contributed to achieving common goals. Mention any instances where you’ve helped out beyond your usual duties.
✨Emphasise Your Driving Experience
Since a valid driving licence is essential, be ready to talk about your driving history. Share how long you've been driving, any relevant experience you have with deliveries, and your understanding of road safety regulations.
✨Prepare for a Hectic Workload
The job can be fast-paced and challenging. Discuss how you manage stress and stay organised when juggling multiple tasks. Providing examples of how you've successfully handled busy periods in previous roles will show that you're up for the challenge.
