At a Glance
- Tasks: Lead the Change Enablement process and ensure smooth change management.
- Company: Join a well-established organisation in Manchester known for its inclusive culture.
- Benefits: Enjoy a competitive daily rate of £625 and hybrid working options.
- Why this job: Be part of a dynamic team driving impactful change in IT services.
- Qualifications: Proven experience in Change Management within ITIL environments is essential.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 45000 - 75000 £ per year.
Job Description
Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella | Hybrid | immediate/August start.
We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract. This role is ideal for a seasoned contractor with a strong ITIL background who thrives in governance, service assurance, and change enablement environments.
The Role:You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption – while enabling faster value delivery.
You'll also work with the Change, Event & Configuration Practice Owner to support the strategic direction and improvement of the Change Enablement roadmap and toolset.
Key Responsibilities
- Lead and govern the end-to-end change management lifecycle
- Chair CAB meetings and provide expert assurance on changes
- Align change processes with ITIL 4 standards
- Collaborate with DevOps teams to integrate change control into CI/CD
- Use and improve automation tools to support efficient change handling
- Track KPIs, analyse trends, and drive process improvements
- Act as a trusted advisor for stakeholders on change governance and risk
Contractor Profile
We're looking for someone who can hit the ground running with:
- Solid track record in Change Management within ITIL environments
- Hands-on experience with incident, event, problem, config, release management
- Strong knowledge of IT infrastructure, applications, and service operations
- Familiarity with ITSM and DevOps tools (e.g. ServiceNow, Jira, Azure DevOps)
- Excellent stakeholder engagement and governance capabilities
Engagement Terms
- Daily Rate: £625/day (via Umbrella company – all taxes and NI deducted at source)
- Hybrid working model: 2-3 days per week onsite in Manchester
- 6-month initial term, with a strong likelihood of extension
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Change Manager, ITIL, Hybrid working employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Manager, ITIL, Hybrid working
✨Tip Number 1
Familiarise yourself with ITIL 4 standards and the Change Management lifecycle. Being able to discuss specific methodologies and how you've applied them in past roles will demonstrate your expertise and readiness for the position.
✨Tip Number 2
Network with professionals in the ITIL and Change Management space, especially those who have experience in hybrid working environments. Engaging with industry peers can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with automation tools and how they can enhance change management processes. Highlighting your ability to leverage technology will set you apart from other candidates.
✨Tip Number 4
Showcase your stakeholder engagement skills by preparing examples of how you've successfully collaborated with various teams. This role requires strong communication, so being able to illustrate your experience will be beneficial.
We think you need these skills to ace Change Manager, ITIL, Hybrid working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Change Management, particularly within ITIL environments. Use specific examples that demonstrate your hands-on experience with incident, event, problem, configuration, and release management.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your understanding of the Change Enablement process and how your skills align with the responsibilities mentioned in the job description. Mention your familiarity with ITSM and DevOps tools like ServiceNow, Jira, or Azure DevOps.
Showcase Stakeholder Engagement Skills: In your application, emphasise your excellent stakeholder engagement and governance capabilities. Provide examples of how you've acted as a trusted advisor in previous roles, especially in relation to change governance and risk.
Highlight Process Improvement Experience: Discuss any experience you have with tracking KPIs, analysing trends, and driving process improvements. This will show your potential employer that you can contribute to the strategic direction and improvement of the Change Enablement roadmap.
How to prepare for a job interview at Sanderson
✨Showcase Your ITIL Expertise
Make sure to highlight your solid track record in Change Management within ITIL environments. Be prepared to discuss specific examples of how you've successfully led change initiatives and aligned processes with ITIL 4 standards.
✨Demonstrate Stakeholder Engagement Skills
Since excellent stakeholder engagement is crucial for this role, come ready to share experiences where you've effectively communicated and collaborated with various stakeholders. This will show your ability to act as a trusted advisor on change governance.
✨Familiarise Yourself with Relevant Tools
Brush up on your knowledge of ITSM and DevOps tools like ServiceNow, Jira, and Azure DevOps. Being able to discuss how you've used these tools in past roles will demonstrate your hands-on experience and readiness for the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in change management. Think about potential challenges you might face in the role and how you would address them, particularly in relation to risk reduction and process improvements.